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I require to purchase secondhand or new - in New Zealand a part for Dyson DC01 Cleaner. Part needed Yellow bin catch! Can anyone help

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Managed to get one locally and glued mine until it arrives
Adie

Posted on Jul 15, 2008

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How can I remove the main hose?


Hi Jim, it's Jack at Dyson.

I'm not clear from your question whether you want to remove the hose from your DC33 to vacuum with it, or to detach it completely to check for blockages or to replace it with a new hose.

To remove the hose for use, first extend the wand, then press the release catch on the wand:

remove-main-hose-iga5vlqoiag2n10k45n5hiwb-2-0.jpg

To remove the hose completely - if you're planning to replace it with a new one, or if you're checking for a blockage - just remove the clear bin and cyclone, and press the release catch shown below:
remove-main-hose-iga5vlqoiag2n10k45n5hiwb-2-2.jpg

I hope this helps. If you need any further guidance, just give the Dyson Customer Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

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How do I take the drum of a dc33 to wash it


Hi there, it's Jack at Dyson.

To remove the clear bin, first separate the clear bin and cyclone pack from the vacuum cleaner. Press the trigger to open the bin base, as if you were emptying the machine. Then with the bin base still open, press the silver catch on the rear of the cyclone pack to remove the clear bin.

You can then rinse the clear bin in cold water without detergent, or wipe it using a damp cloth. Make sure it's completely dry before reassembling the vacuum.

Please note, the cyclone pack should never be washed or submerged as this could cause damage not covered under guarantee. You can use a soft brush or a dry cloth to remove any fluff or debris from the shroud.

If you'd like further help or guidance, you're welcome to contact the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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The clip or gasket which locks the crevice or other tool into the wand is broken & lost, can't find it listed as a spare part for dc01 absolute


The clip will not be listed as a repair part because it's not sold separately. You'll have to purchase a new wand to get the new clip.

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Hi, I have a relatively new Dyson DC19 and the


Hi David, it's Jack at Dyson.

I'm surprised to hear you've having difficulty emptying the bin on your DC19, as this should be straightforward. It's possible the catches could be a little stiff if they haven't been opened before, but our online Support guide shows what you need to do: http://www.dyson.co.uk/support/dc19t2/dc19t2/how-to-use-your-dyson-vacuum/emptying-the-clear-bin-step-1

If you do need further help after you've given this a try, please call our freephone UK Helpline on 0800 298 0298, or email us at askdysonUK@dyson.co.uk

Best wishes,

Jack
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www.dyson.com

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My dc01 upright does not pick up dirt as well as when I first used it (new) after many years of faithful service. I regularly disassemble barrel and wash it and clean turbine head and clean filters. Does...


Hi there,

Sorry to hear of your problem with your DC01. Although it sounds as if you've already checked your machine over quite thoroughly, you might find it helpful to visit the Support section of our website to ensure you've covered everything:

http://www.dyson.co.uk/support/help.asp?article=1919&product=DC01-SY-STD

Unfortunately, we are no longer able to supply spare parts, or carry out service or repairs for DC01 and DC02 machines.

However, as the owner of a DC01, you can receive £100 off selected Dyson Ball™ vacuum cleaners, or £70 off selected other Dyson vacuums. We'll also collect and recycle your old machine.

If you have any questions about this offer or would like to discuss this further, please call 0800 954 0153.

Kind regards,

Jack
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I have a dyson dc07 bagless vacuum cleaner. How do I split the top and bottom halves of the dust collection bin? There is a lever and catch on the side, I have tried pulling and turning, but with no...


Hi at the top of the Cyclone there is a lever underneath the Handle. The Handle I am referring to says Dyson on it. Firstly you must release the Cyclone from the spine. After doing this you will be left with the Cyclone and the Cyclone Bin all in a oner.

To empty the bin you must lift the lever which is underneath the Dyson handle.

You can only seperate the bin from the cyclone whilst the bin flap is open.

Once you have opened the bin flap using the lever you can then use the lever and catch to seperate the 2 items.

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Dyson DC01 - can't get starter button switch off.


this issue is known well with dysons to be honest you will continue to have this problem for as long as you have the vacuum. they use substandard plastic parts which break easy. You will have to replace the button and make sure there are no other broken pieces of plastic in the housing before putting it back together.

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Bottom of dirt container doesn't stay closed


The catch/latch that is on the bottom of the bin button release has likely broken.  
If you take out the canister (as when you are dumping the bin), and flip it upside down and then squeeze the bin release button, you will see that it moves a rod inside the cyclone assembly.  At the end of this rod is a plastic (plastic.. redundant, as the entire Dyson is practically plastic) latch that catches onto the bin's lid and locks it in place.  A broken latch means it doesn't lock the lid in.
What you need is a replacement latch.  Note that the "Bin Release Button + Rod assembly" that are sometimes sold on ebay do *not* contain the latch at the end of the rod.  Also the bottom bin assembly does not contain the required parts.
The cyclone assembly should have the full bin release rod + latch, so if you can't find the latch, then a new cyclone assembly would work also (but will cost more, obviously).

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