Quickword premier v7.6.4

Hi
i'm not sure if you will be able to help or not. But I have sent the same message to quickoffice and I have had no help from them at all. That was weeks ago!

I have a Palm OS4 and have installed the trial download of Quickoffice Premier v7.6.4. When I oppen up the quickword manuals (power point, chart etc),the text is all there but the images aren't. In a big box it says "Image n/a" where the images would normally be. Do I need to install something else along with 'quickoffice'?

Thanks
Lee