Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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The Infamous Kodak 5300 "Printhead Missing or . . ." Error Message

OK, tried everything I read such as:

1. Removed and reinstalled print head and ink cartridges

2. Unplugged printer for 2 minutes

3. Replaced ink with new color and black cartridges

4. Downloaded Firmware and Easyshare Software

5. Rebooted computer with printer's power cable and USB cables disconnected.


All of the above and still the same error. What's next?

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How do you install the update as the updater will not work until the fault has been cleared!

Posted on Jul 20, 2008

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You need a new printhead from Kodak AiO support. After that is in and you do not have the error message anymore, download the latest firmware at www.kodak.com/go/5300downloads

Posted on Jul 14, 2008

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1 Answer

Kodak 5300 shows "color ink cartridge needs replacing",even with new cartridge,and new printhead..Ink level display shows color cartridge empty,and its brand new..


Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

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Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Aug 12, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Kadak Easy Share 5300 printer. Screen reads "Paper Jam Clear Jam


Try this one Take out the inks and printhead Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open Close the cartridge door once the cord is unplugged Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..." Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message. Thanks Josh - Kodak Tech Support

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Not printing


Please call 1.800.421.6699 and select option 01 for prints missing black or color ink. Kodak will send you a replacement printhead kit for free. I hope this helps.

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Error message: Printhead missing, not installed correctly or has come loose


In regards to the error message with the printhead missing or come loose......I had that issue just shortly after I installed my printer. I was going crazy trying to fix it taking it out and reinstalling which was a pain, removing the cartridges and then the printhead to no avail. Finally I got smart and disconnected the power cord from the printer itself, not directly from the outlet. Once I did that and turned the printer back on the error was gone. It might have been a fluke, but it worked for me, so you might want to try it.

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Kodak 5300 printer


1-Deep clean and calibrate the printhead
2-Try a firmware update @ www.kodak.com/go/downloads
3-Try a removal and reinstall of the printhead and inks
If all this fails, call Kodak Aio support : 1-800-421-6699 (USA)

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Kodak 5300 first said error 3802 now says print head missing or loose


I got the same Problem as listed above. This is the way how I was able to solve it:
  • Remove the color and black ink cartridges and the printhead. (the 5300 Printhead can be removed by pressing a button on top of the carriage and a slight pull --> for better instructions use this official Kodak PDF)
  • Try to clean the printhead and the carriage with a slighty wet cloth from ink. CAUTION!: better not touch the green electronic chip! Be carefull while cleaning.
  • Reinstall the printhead and the ink cartridges.
  • If the printer detects a 'new' printhead just do a calibration and your are done. If not try to print a test page.

Hope this solves the Problem. Best wishes

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1 Answer

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Kodak easy share 5300 all in one printer


Kodak website has instruction manual that you can download. It tells you how to remove and reinstall the printhead. Basically you remove the ink tanks first by pressing the lever at the front and angling them upward. Once both the inks are out you press on a lever on the upper left side of the printhead (the black thing the ink cartridges were resting in). That lets the printhead come out. Now the tricky part is to get it back in. You put the printhead back in until it clicks and then gently put in the ink cartridges. I say gently because if you press too hard you may cause the printhead to become loose which means you will have to start over again. Everything "clicks" when it is in correctly.

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