I removed soleplate and cleaned off everything on bristles. Checked belt it is still in place. But brushbar is still not spinning I did tilt the handle backwards to get brushbar moving. The vaccuum is running but no movement. dc 17 brushbar not rotating. cleaned it like the manual suggests. visual belt is intact.
Well dummy me. I called Dyson. There is an on/off switch RIGHT NEXT TO THE MAIN ON OFF for JUST the beater bar. Itis not highlighted in the manual and I never even looked at the front of the machine! Pressing did reactivate beater bar after the auto shut off caused by the sock! HOWEVER I am keeping the more complicated clutch instructions, just in case. Thanks!
Hi.
Im not familiar with this model as its not available in the UK but reading the spec it says that it has seperate motor for the brush roller if this is the case it should have A reset button concealed somewhere which pops out if the motor goes under to much stress EG when you catch fringes of carpet or sock.
I have looked on Dyson website but there is no mention of A reset if brush wont spin but they do say remove soleplate & remove hair or any debris that could obstruct brush roller then press brush roller on/off switch to reset then it states if this didnt work contact them.
After reading that I would be inclined to think if there is A reset or thermal fuse it is inside the machine directly near the brush roller motor.
http://dysonmanuals.llc.nu/
Removve the soleplate and look for the black cover for the belt. You will need a T15 torx bit to undo the 2 screws that you see. Find the suction tube that looks like a u shape and remove it. There is a hole in the housing under it that you need to insert a long extension with the T15 torx bit on to remove a hidden screw that is under the hole. That makes three screws that have to be removed.
Next you need to remove the knob for adjusting between carpet and hard floor. This is hard to remove so be very careful that you don't break it. Now work the brush very carefully so you can get the belt off. Remove the brush/roller assembly now. OK very carefully work the belt housing our of it's position in the brush housing. You will have to get the belt off of the motor to do this. Do it at the sametime you are removing the belt housing. Now that it's out you see that there are 2 belts. On one end there are 2 T10 torx screws that you need to remove to take the end plate off of the housing. When that is off you will see a clutch system that can get out of alignment. Very carefully put the clutch in alignment. Put it back together in reverse order. Take your time and it will take you about 2 to 3 hours. I fixed mine tonight and it works fine now.
SOURCE: Brushbar not spinning
Hi.
If your Dc14 is all floors it will have A clutch fitted this is easy to determine just stand in front of your machine look down at the left hand side there will be a coloured knob on the side e.g. blue.yellow,green,purple this will have a pointer on it which when you pull handle back to vacuum must move to drive position you can rotate it by hand if it is stuck in park position ,
If there is no belts broken the brushes will now turn.
If they don’t the chances are one of the 2 belts have snapped.
You will then need Manuals to help you repair the problem.
Go to this site for more infomation.
http://dysonmanuals.llc.nu/
Chris..
1. Plastic Burning Smell - This means that there is friction in a plastic part of your Dyson. The only place this will be coming from is the BrushBar. The brushbar has jammed somehow. The smell arises as the rubber belt is still trying to turn the plastic brushbar but the brushbar is not moving. To solve the problem you will need to unscrew the soleplate using a 2 pence piece, this is done by inserting the 2 pence piece into the 3 plastic screws on the underneath of the Dyson. Turn the screws a quarter anticlockwise. You can then remove the soleplate. You will probably see that there is a build up of debris by the brushbar. This is more common on The Animal version as pet hair mixed with dust gets stuck in here, especially if the machine has been used on a damp or wet surface. So clean this area out and then try manually rotating the brush bar in each direction. If you have been using the machine for too long with the burning smell then it is likely that your brushbar will be melted where the belt attaches to it. If this is the case then you will need to get a new brushbar. If the brushbar is not too damaged check that the belt has not broken. If the belt has not broken then replace the soleplate. Turn the screws a quarter in a clockwise direction. Should your belt be broken then please re-post and we will show you how to sort this. Thank you
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Dyson DC17 brand dmmm new. I sucked up a sock. It was easily removed but now the beater bar won;t spin Belt looks fine.
Removed the brush bar cleaned and replaced. Bar still not rotating, belt looks intact.
The bar is clean . Belt works. I can still use the vacuum just fine if I use the attatchments.
I have thought a reset would make sense! Off to take it apart again. Will post if this solved the sock mystery. I also read somewhere is another fixit type site that these machine have a plastic cog wheel that runs the beater brush belt and people have replaced that also. But mine sounds like that motor is not on let alone engaging. Thanks for the thought!
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