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I just installed PrintMaster Gold version 18 into my computer with Windows Vista. All I can do is get the screen that wants me to set my screen resolution so my screen is huge! I cannot deal with that and it will not do anything else. I cannot access the program at all!

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This program I just purchased is Print Master Gold Version 18. I cannot get the program to work AT ALL!
It asks me to set my screen resolution so the print and graphics are very very large and I cannot access commands such as "apply", etc. If I decline to have the screen resolution changed, then the program just shuts down and I cannot get it to work at all!
I do not feel that I should have to pay for support on this problem, but I do feel that I should get positive help!
Thank you.

Posted on Jul 14, 2008

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Posted on Jan 02, 2017

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Hi, PrintMaster is known for having versions that are not compatible with certain Windows Operating Systems, 18 is known to not work with Vista, yet works with 7 and XP quite well. The best solution would be either to upgrade to Windows 7 or get another version. Good luck!

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Thank you for your question.

In this instance it is easier to direct you to a video on the "Microsoft" website regarding installing older programmes. This is much clearer than trying to explain in writing.

http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

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