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Convergence Problem Thanks for the information, and thanks for you help and expertise on this. I have sent them my emails and my phone number so I am will probably hear something Monday I am sure. I ran the convergence setup again and it went past the 4% on to 20% and got hung finally it went to 29% and restarted. The picture is not bowed in the middle now it looks like double vision type thing. I took some pictures of it and also of the focus if you would like to see what I am talking about. I hope this is an easy fix or maybe just a defective part. Will be nice to get the TV back. If you would like to see the pictures I can email them to you. I reduced the size so they are small. Thanks Gaylen

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  • kngjr30 Jul 13, 2008

    I ran the setup a couple more times and it goes through the green pretty quickly now...once it gets to the Red at 20% the squares look like they are facing to the left not straight out the top line of the square is also ramped upwards.....I just noticed this....also when I first start the focus...the %bar at the bottom is bowed downward..which it is in red also the words when it reaches 20% complete the % bar straightens and all looks normal....just odd looking.. I will look for their call tomorrow and thanks for the info again.

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I am pretty sure they will contact you, as they are good at customer support. I dont believe it will be a defective part as their parts are either new or remanufactured, Chances are you Digital convergence unit is defective instead, or quite possibly the the VM board on the green CRT.

Posted on Jul 13, 2008

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