My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I cannot get the live update for the Norton's 360. The update always fails. I tried using the Norton Removal tool. However, I cannot download it.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Norton Removal Tool 2012.0.5.15:
http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Hi,

If you're having a slow start up problem, it means too many programs are loaded whiles booting into windows to get rid of the problem

go to Start->Run->CMD->MSCONFIG-> Startuo (tab)

found the unnecessary entries which were not needed every time when the system boots

for example if winzip is set to load at start up on every boot then disable it by un ticking as it is not necessary to load at start up because we will use it very rarely and we can found it whenever we need by going to start -> Programs buttons

like the above example i can give some examples to uncheck
utorrent
winzip
Internet Download Managers (if you don't need continuous downloads)
norton ghost
real player updater
google updater
and some other updaters which will eat our RAM frequently.

Thank you

Keerthyinfo

There are many reasons for the issue.
Please check if the computer's date and time is running correctly, if not please adjust it and run a live update.

If that does not work, please download Norton intelligent updater from www.norton.com/iu and click on download definitions. Please select the first file if your computer is a 32 bit operating system or select the 4th file. Save it to your desktop. Once the download is complete, double click the downloaded file. It will update your Virus definitions.
If that also doesn't work, you need to reinstall the Norton program on your computer.
To reinstall, follow these steps:
>> download the latest version of the Norton program from the link www.norton.com/nis11
>> save the file to your desktop
>> Once the download is complete, double click the downloaded icon
>> it will remove the existing version while re-installing
>> Once the removal of the older version is complete, you will need to restart the computer
>> after the restart, please click on the downloaded file once more if it does not come up automatically
>> install the Norton program
>> activate the program with the product key
>> your issue will be fixed

Regards,
Muhaim

You have most likely acquired some malware that Norton did not catch (this is not just a problem with Norton, but with all virus products). Go to www.malwarebytes.org and download the latest free version. If your malware is particularly nasty, it will block this site in which case you'll have to download the software on another computer and put it on a USB drive or CD. Boot your computer into safe mode (hit F8 repeatedly upon turning on your computer until the boot menu comes up) and select Safe Mode with Networking. Once in safe mode, install and run the MalwareBytes program. Let it update (if it can) and run a full scan (will take some time). After it completes, have it remove all infected files. Now reboot the computer and let it start normally. Run a complete scan with Norton and it should start updating again with no problems.

Diana, I feel it is Norton clashing somewhere. Can you uninstall Norton and then browse. If you can browse properly then it is Norton that has created the problem. You can then try some other anti virus. If the problem still persists then probably your tech friend is correct and you must take it to the store you bought it from and have the computer reset. But, before that you must start IE and tweak with the Internet Options from Tools. But keep noting down what you are doing so that you can undo those changes.

Uninstall any and all "Norton" application from your computer using the "Norton uninstaller". Then reinstall the network adapter drivers.
The norton firewall causes a HUGE LOT of problems to the network adapters.
Get another security solution, other than any "norton" product.

I just went through this this afternoon, I spent 8 hours removing and updating and loading McAfee and running it too.

Webroot is a bad program, it is hard to remove and some of the componets just cannot be removed unless you do a search for the file and then delete it....if you need a certain dll then the anti-virus should detect that and remove or quarantine it.

I would suggest that you remove Webroot, and install another anti-virus program...I swear by McAfee, it removed over 30 problems or quarantined them, it works and is well worth the money spent....If you have Comcast, it is FREE to download on all of your computers in your home....just part of the internet service.

PS...Uniblue registry booster is no good, and another one that is hard to remove...it has spyware too.

Restart your computer and hit F8 and go under Last Known Working Configuration and that should fix problem and if not go into safe-mode and if you have bought Norton delete Norton's and reinstall

I find you have 3 firewalls now, your modem, windows and Norton. Get rid of two. Usually your modem does a better job.

Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.