On the front of the unit, about 2inches above the floor you will find 2 screws towards the outer edges. Remove the two screws and lift the bottom of the front up and it should snap out at the top. The motor and pump should be visible once the front is removed.
It sounds like you may have a problem with your timer not advancing.
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That is a common issue that is caused by the control board of the machine. You may need to request service to fix this issue. Usually it may be caused by a resistor. Replacing the resistor may make the machine to work for a while but the repair will not last longer. I believe that the machine control board next to be replaced. Something else may be causing the control board to go bad.
Perhaps you were able to feel a burning smell from the washer machine in previous days.
Standing water may be caused by the control board failure because the pump will not operate properly.
Hi. this washer has a Machine Control Board that is responsible for the initiation of the wash cycles. if this board is damaged in any way, it will produce these symptoms you are experiencing at this time.
I recommendReplacing this Damaged Machine Control asap. if has failed(damaged chip set).
I WISH I HAD SOME ANSWERS ON THIS ONE, BUT IT SOUNDS LIKE YOUR PUMP MIGHT NEED REPLACING. HOW OLD IS YOUR WASHER? IT WOULD BE CHEAPER TO BUY A NEW WASHER. BUT IF IT IS THE PUMP, THEN YOU CAN BUY A NEW PUMP FROM WHERE YOU BOUGHT YOUR WASHER. GOOD LUCK.
I had the same problem. After cut the power off for at least 60 seconds and then back on, as the manual suggests, the problem remained. Therefore I started putting the clothes out and bailing the water out. Once the water was down about half way the pump started working. I suspect the sensor was "stuck". I cycled the washer without clothes and it worked fine. Still working after several loads of laundry. The water level sensor will probably need replacing sometime soon.
hi. i would check the lid switch fill the tub to low level let it start to wash stop the washer now put it to the spin cycle pull out knob close the lid slowly if it does not pump replace the lid switch now push on the lid. if it goes now .replace the lid switch .thanks te appliance doc. rate me please
you need to check your carbon brushes need to be more than 8ml in length now what you also need to do is withthe washer empty fill it up with water on any cycle now put it on the empty cycle make sure it fully emptys the water b checking if the door opens after spin cycle finishes if it doesnt then your pump is either blocked or the fan in the centre of the inside of the pump is weak under pressure which means it needs replacing if none of these then it will be your timer that is faulty which if its a old type washer its not worth replacing the timer m8 sorry these are the only faults that it can be let me know what u find m8