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I have Canon 8800F CanoScan scanner. The scanner does not show up under scanners and cameras, but shows under the device manager. Canon MP Navigator cannot communicate with scanner. VueScan found a Canon 8800F, but no Canon software for this scanner! Talked to a Canon tech awhile back. After a few hours of un-installing and re-installing and looking for software to delete, the tech told me that the scanner needed to be repaired at Canon authorized place. Unfortunately, there was nothing wrong with the scanner! Canon told me that there was noting else that they could do for me! Is there any cure for this problem? I down loaded all the latest drivers.....Jerry
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There are three ways to stop autocropping in the CanoScan software. (Trick 1) ScanGear window: If using ScanGear driver (via Canon MP Navigator EX) to scan, the most important trick is nothing to do with the cropping settings and everything to do with a little button in the top left corner of the ScanGear driver window called "Switches on/off the thumbnails view mode". Click that to make the crop full platen-sized as well as make sure all your Preferences for Preview are Cropping Frame for Previewed images is set to NONE. (Trick 2) If using Canon MP Navigator EX to Scan, just make sure the settings in (1) above are completed, and no cropping will occur. (Trick 3) If accessing your scanner through your Control Panel, Hardware and Sound, Devices and Printers, CanoScan (whatever device name), then when the scanner winodow appears, there will be a small box entitled Preview or Scan images as separate files. Make sure to untick this box, and cropping will cease. If you actually want cropping, do the opposite of all the above tricks to enable it.
If google and manufacturer website are of no help then ask a search agency like http://manualfox.com - They do a great job. The service is not for free, but often worthy (you only pay if they find what you are asking for).
the only successful method I found for using CanoScan D1250U2F in 64 bit Windows 7 (I guess the same would be for 64 bit Vista) is to use Windows XP Mode in Virtual PC (attach the scanner as USB device and that's it - works perfectly)
I had a problem with Windows 7 detecting the device as CanoScan (needed for Windows XP Mode to detect is as USB device and allow attach) - the solution was to unplug the scanner, plug it in and CANCEL Windows 7 hardware detection process before it finishes - this leaves it as "CanoScan" device (auto-detect will leave it as "Unrecognized device" and with that unusable/un-attachable in Windows XP Mode)
latest versions of Windows XP Mode will make your hard drives accessible as network locations (no need for external media)
I had the same problem with a new canoscan 8800f. I found by connecting the scanner USB lead to a USB 1 .1 port instead of a USB 2.0 port the problem seems to have been was solved. I was fortunate to have both. Originally it was just USB 1.1 ports on my PC, but I added USB 2.0. I don't know how you solve the problem if you only have 2.0 ports.
Been threre, done that
need scanner drivers
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