Question about Linksys WRT54G Wireless-G Broadband Router (LS-WRT54G)

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Computer says I'm connected to wireless but no internet connection...can connect directly through modem.

The subject title says it all. I've had my modem for 3 years now and have never had a problem with it. Then a couple of days ago, it just stopped working. My laptop says I'm connected to the wireless but I can't connect to the internet. I can connect to the internet directly through the modem using an ethernet cord so, I'm assuming the problem is with the router. Is there anyway to fix this problem or am I looking at buying a new router? Any help would be appreciated. Thanks in advance!

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  • socalgal Jul 13, 2008

    BTW, I'm using the WRT54G Linksys router by Cisco.

  • socalgal Jul 16, 2008

    Yup, using the same cable.

  • Lee2fixit May 11, 2010

    When you connect directly to the modem, are you using the same cable that was between the router and modem?

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A few more thoughts:
1. Have you installed or changed any firewall or security settings?
2. Try resetting the router, turning off the modem for a minute. Then turn them back on and give it another try.
3. Are you sure that your laptop is connected to your router and not your neighbor's? (Look at "Network Connections" in control panel.)
4. If you have another ethernet cable, connect to the router with a cable and then try to reach the internet.
5. If none of this helps, then look under the couch cushions for some cash to buy a new router.
6. Good luck!

Posted on Jul 16, 2008

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L cannot get internet when connected to my router, but l get internet when connected to modem directly.


Your ISP allows only one device to connect to their network.
When you change devices (router versus computer),
you need to power-off the ISP's modem, and unplug it.
Connect the router to the modem, and connect your computer to your router.
Plug the modem back in, and the modem will "forget" what device was previously connected.

Feb 18, 2015 | BestPriceCables TP-LINK Ultimate 300Mbps...

1 Answer

Connected to wifi but no internet connection


Wireless networks have become an increasingly popular way to access the Internet. Connecting to a wireless network allows you to browse the Internet without having to physically connect any cords to your computer.


Troubleshooting wireless connectivity can sometimes be confusing, because even if a wireless network is not able to bring you to any web pages, often your computer's wireless card will still connect to the wireless network that is being broadcast.


In other words, a wireless network will read "connected" even if it is not connected to the Internet.


Connect to a different wireless network. If there is an alternate wireless network within range of your computer that you legally are able to use (a free public Wi-Fi rather than your neighbor's wireless network, for instance), try connecting to it and browsing the Internet.


If the same issue occurs on the alternate wireless network, you may have an issue with your computer's wireless card or with your Internet browser.


If you are able to connect to the alternate network but still not able to connect to your own, the problem is most likely localized to the wireless network you use at home.


Reset all devices.

The great majority of Internet connection issues can be resolved by a simple reset of all the devices in your home network.


Locate the power cords of both your modem and your wireless router and unplug them (if you use a modem/router combination, simply unplug its power cord) for a full 30 seconds.


Plug them back in and restart your computer.

Try to connect to the Internet using your wireless network after your computer has booted back up.


If the connection still fails, some further troubleshooting is required.

Bypass your wireless router.


If your computer's wireless card is connecting to your wireless network of choice yet you are still not able to access any websites, there may be a connection issue on either your modem or router.


The easiest way to locate the problem is to temporarily eliminate the router from the network. Locate the Ethernet cable that connects your modem to your router and unplug it from the router.


Plug the cable directly into one of the Ethernet ports on your computer and reset the modem in the manner described above.


Now try your Internet connection again. If there is still no Internet access, the problem is most likely with your modem or your computer; contact the technical support department of your Internet service provider (ISP) for further assistance.


If the modem goes online directly connected, your router is causing the problem and may need to be reconfigured. Contact the router manufacturer for further assistance.


Hope this helps


Oct 24, 2012 | Cisco Linksys WRT54GX4 WirelessG Broadband...

1 Answer

My router keeps timing out


One of the things to check first, is IF it's your ISP, your internet provider. Many of them will close connections or set you to reset your DHCP lease frequently. I noticed you did say it works fine to the modem. Does it work fine to the modem for extended periods of time? Or does the same thing happen eventually? I have a routine I run if an ISP drops bandwidth or connection if your inactive for too long, or you can call them and demand a longer DHCP lease time if that's the factor. Many cable and router companies don't even check this before they start replacing equipment such as modems or routers. IF the same thing happens when you stay connected to the modem from the computer directly for say a whole day, then we have to start looking at other potential issues. I am following the problem. Feel free to comment or whatever. I will check back frequently. If you would like to work through this problem I will assist you. It will take troubleshooting and a few steps. It's just not that simple with 1000s of things that can go wrong. This computer/Networking stuff is not Rocket Science. If it was we would never make it off the earth as broken/unfinished products are shiped and sold daily. Software is flawed. You have about 10 different corporations with nothing but profit as there motive involved. Feel free to contact me or we can do it here as well.


Regards,


Jon Caldwell

Senior Technology Specialist

SME in 5 subjects at least (Subject Matter Expert).


Aug 08, 2012 | Linksys Wireless-G WRT54G Router

1 Answer

Connected wireless to router, excellent signal, but unable to connect to internet.


connected to wireless router with excellent signal may not means you are connected to internet. make sure your modem provided by internet service provider has signal! connect your computer to modem directly bypassing router. If you are online that means your internet is functional. Then connect modem to your Linksys router and use your wireless to log on to internet.
Your router wireless signal active and excellent means you are connected to router not necessarily the internet. The modem supplied by your internet service provider with active internet should be connected to you router on WAN port!
good luck!!

Oct 07, 2011 | Linksys Wireless-G WRT54G Router

1 Answer

Recently my D-link has lost its connectivity, oddly my Mac computer can pick up a wireless signal and access internet while any other wireless devices fail to acquire internet. I tried a cable connection...


Hello, Looks like your Mac might have connected to some other unsecured wireless network in your neighborhood. First connect any computer directly to your modem and check if you are able to go online. If the "internet" light is not lit on the router then there is no way your Mac can access internet through the wireless signals of that router. If you do not have internet connection through your modem then contact your internet service provider. If you are able to go online through your modem then perform the following steps..
1) Disconnect the power from both modem and router wait for a minute and connect the power back for modem first and after ten seconds connect the power for your router. Now once all the lights are stable check if you are able to go online through the router. 2) If the above step didn't work then you will have to reset and reconfigure your router. You will see a small reset button at the back of the router, press and hold it for 10 seconds and let go of it( while power is connected to the router) now disconnect the power from your router and connect it back after 10 seconds. Once you have done this you can reconfigure using the disk provided with the router by re-entering the ISP information. 3) Once this is done check if you have any firmware update to your router by logging on to the router vendor's website and entering your product details.
Hope this helped..!

Mar 09, 2011 | D-Link DIR-655 Wireless Router

1 Answer

The signal is strong but there's no connection to internet


I have this problem sometimes. If you lose connection to the modem, you can't connect back to it, you have to reset the modem. Goto the modem, unplug it, wait 10 seconds, then plug it back in. Goto your connections, select yours, disconnect and then reconnect, wait a few seconds and it should connect. Hope this helps, let me know if it does or doesn't.

May 14, 2010 | NetGear WGR614 Wireless Router

1 Answer

Moved router to connect directly to the Comcast modem that also provides VOIP. Comcast activated modem and internet works when computer is connected directly to Comcast modem. Router does not connect to...


Your ISP should have given you the following information...
Static IP, Internet IP Address, Subnet Mask, Gateway, Static DNS 1-3.
With that information at hand, follow tis link to the router user manual and go to Page 11 of the manual to go through the step by step process of setting the router up for an internet connection.

http://downloads.linksysbycisco.com/downloads/WRT54GX2v2_ug,1.pdf

Nov 26, 2009 | Linksys WRT54GX2 Wireless-G Broadband...

2 Answers

Cannot get to the internet using this router ...does it need to be connected directly to a computer? we have it connected to the modem


For the initial set up of the router , the computer should be connected to the router.
Once you set up the router then you can use it wireless.
Are you able to go online when connected to the modem.
Click Here to know more about network and router

Oct 25, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

DLink wireless router will not connect to internet we have a new modem, tried connecting through a cable, and wireless, tried new cables, rebooting, resetting and all standard procedures. Is there...


It's the modem, not the wireless router that is the problem.
The modem must have the proper account name & password for it to work.

Test:
Connect a computer directly into the modem (without router). The modem has an Ethernet connector. If you can't get Internet by connecting a computer directly to the modem, then you will never get the router to work.
Contact your ISP. They may not give you the account name / password, but instead do a service call to your location.

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2 Answers

Linksys wireless problem


hiya krazy327... sorry to hear about your prob.. we,ve all been here at some point!

Can you let me know if it is one specific computer that the problem is with?

If so .. how are you wired to the router "True" wireless or usb/ethernet gateway from the router?

Regards Faggly

Mar 18, 2008 | Linksys Wireless-G Broadband Router

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