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MY TOMTOM WON'T TURN ON. CHARGING LIGHT IS BUT SCREEN WON'T WORK AT ALL NOW.

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  • wnor Dec 17, 2008

    I just received the tomtom and plugged it into my computer to charge. The computer recognized it and it turned on but it just sits there with a picture of the tomtom on the screen. Does it have to charge completely before the home page comes on?

    Wes


  • Anonymous Apr 29, 2009

    i got mine for xmas and it stopped wrkng the next day... it wouldnt turn on. now here i am at the end of april. it worked 2 days ago just fine, and today it now for 2 days, i cant get it to come on. ive charged in my car and on my computer for days.

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psycodelek
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SOURCE: My tomtom one wont turn on.

there is a reset on that which you will need something small-paper clip works really well-to push in. Pop your memory card out and push in, then hot reset-good luck!

Posted on Nov 17, 2011

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Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

May 14, 2015 | Tomtom GPS Devices

1 Answer

My tomtom won"t turn on


If you have a tom tom from the GO models
they hace a reset button you can press with a pin were the mount fits.
When you plug in the charger the green light should come on to say it is chargeing.
Try the car adapter to charge the tom tom

Dec 13, 2010 | Tomtom GO 700 GPS Receiver

2 Answers

Tomtom Rider GPS won't turn on


My Rider 1 is showing the same sympton. Was working fine now I can't get past the initial "Tomtom" screen.

Does it power up when connected to the mains charger?- No, need to prod reset and then turn on manually.
Does it switch on when connected to the bike cradle? - No, only sign of life if by manually turning on but only get as far as the Tomtom screen, not the main menu.

Any ideas welcome

Jul 14, 2009 | Tomtom RIDER GPS Devices

1 Answer

Tomtom won't turn on or off. So I can different screens


does the socket in your car stay powered on even when the car is turned off most likely not and you just need to charge your device will itcome on when it is in the cradle for the computer

Dec 27, 2008 | Tomtom ONE GPS Receiver

1 Answer

My tomtom 300's screen will not turn on


On the underside of the unit there is a small hole market RESET.Straighten out a paperclip and push is once.Now switch on. That should work for Ya.

May 04, 2008 | Tomtom GO 300 GPS Receiver

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Faulty tomtom go 910


have to send it in to get battery replaced.

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Lcd screen do not light up


Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

http://www.tomtom.com/support/support.php?ID=2

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3 Answers

Blank Screen


If it is under warranty return it asap or report the problem...

http://www.tomtom.com/support/index.php?Lid=1

Dec 03, 2007 | Tomtom GO 300 GPS Receiver

1 Answer

GPS Won't Turn On


I suggest any unit under warranty to be returned to its supplier or if they will not help, contact tomtom directly!

http://www.tomtom.com/support/index.php?Lid=1

Download the latest updates from tomtom.

Dec 03, 2007 | Tomtom GO 300 GPS Receiver

1 Answer

Will not charge


I have a similar problem and I think I solved it (orr found a way to work around it). It looks like the contacts are not connecting firmly so even though the green light may be on, the charging conneciton is not made. With the tomtom on your home dock from the front page on your tomtom, touch near the lower right of the screen on the satellite strength indicator, this should bring up a screen where it shows (among other things) your batter status at the top right. If it is charging, the word charging will be under the battery strength indicator. Just play with it until you get the word "charging" to appear under the picture of the battery.then HANDS OFF until it is charged. I doubt this will be successful with the car charger since the movement of the car will likely jar the connection loose. Good luck.

Oct 03, 2007 | Tomtom GO 510 GPS Receiver

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