Question about HP Officejet 5510xi Printer

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Command print, set up like it will print, but immediately brings up fax form to be completed for faxing...............unable to get print. Suggestions? Thanks, Dave

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Make sure your printer is set as the default printer in the control panel of your printer. You fax mode could be setup for default causing the problem.

Posted on Jul 14, 2008

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Posted on Jan 02, 2017

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SAYS UNABLE TO CLEAN


"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?

Step1: To clear the message follow the steps listed below:
1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.Unplug the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
2.If the error continues to appear, the machine may have a mechanical problem.If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. Please make sure you have followed the instructions in the Step1.
3.If the error still continues to appear, move the print head and examine under the print head.
3-1.Disconnect the Brother machine from the poweroutlet.
3-2.Open the scanner cover by pulling up on the lower right corner of the cover.
3-3.Check the print head's position.
3-4.Gently move the print head to the center.
3-5.Examine under the print head. If anything is found, remove it.Use a flashlight if necessary to check thoroughly.
3-6.Close the cover and reconnect the machine to the power outlet.
If the message continues to appear on the LCD, the machine will require repair.

Step2: Check if the machine has faxes in its memory
1.Transfer the Fax Journal Report
1.Press Menu/Set or Menu on the Control Panel of the machine.
2.Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
3.Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
4.Press the up or down navigation key until Report Trans appears on the LCD. Then press Menu/Set or Menu.
5.The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Black(Mono) Start.
2.Verify and Transfer faxes in memory

1.Press Menu/Set or Menu on the Control Panel of the machine.
2.Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
3.Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
4.Press the up or down navigation key until Fax Transfer appears on the LCD. Then press Menu/Set or Menu.
5.If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3. If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Black(Mono) Start .
3.Reset the machine
After the Fax Journal Report and faxes in memory have been transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.


Feb 05, 2011 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Says: Unable to Clean Consult owners manual


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 16, 2010 | Office Equipment & Supplies

1 Answer

Unable to print 5A


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 15, 2010 | Brother HL-4040CN Laser Printer

1 Answer

How do i get a confirmation of a fax sent over a month ago?


Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
Sent Journal
Received Journal
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13

Aug 25, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

We are getting a message "waiting on report" when trying to fax


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.

After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.

It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

May 29, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Cannon MX310 - Fax - Waiting for report


I had the same problem.

My INK Level was Low and I had the setting "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report would not print due to the ink level being low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed immediately, and the message will disappear.

Jan 20, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

01.12.2008 i fax to one number. now i want aknowledgement of that fax. its gone or not. How i can find on HP Officejet 5610 all in One System?


You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On
Fax Send or Send & Receive.
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send &
Receive
Prints a fax confirmation report for every fax you send and
receive.

Dec 10, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I am unable to bring up the fax capability (icon). How do I send a fax?


  1. start
  2. settings
  3. printers and fax
  4. fax
When you click on the fax icon a fax wizard will come up

Apr 18, 2008 | Computers & Internet

2 Answers

Printer problem


MFC 5840cn - lcd shows 'unable to print see troubleshooting and routine'

Aug 20, 2007 | Brother MFC-5840CN All-In-One InkJet...

4 Answers

Received fax's are not printing. Unit prints confermations and is working as a printer but recieved fax's just park in memory and will not print.


TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT

Jul 28, 2006 | Samsung SF-560 Plain Paper Laser Fax

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