Question about HP Photosmart C5180 All-In-One InkJet Printer

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Won't scan to PSP

Something is missing(a driver, I think) it wants the disk that I can't find.

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You can download and install the drivers from the folllowing weblink:



If you are using Windows Vista, please click on the following link.


http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47461-1&lc=en&cc=us&os=2093&product=1153481&dlc=en



If you are using the Windows XP, then please click on the below link:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-42045-1&lc=en&cc=us&os=228&product=1153481&dlc=en



Regards,

Sagar.

Posted on Jul 27, 2008

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1 Answer

Won't scan


Hi Betty,

Try this utility and it should give you detailed information about whats missing when you try using scan option from HP Solution Center.

Click here >> HP Print and Scan Doctor

Download this utility and run the program.

If it gives any Red X on Drivers, you might have to uninstall the software and reinstall.

Click here to Download Drivers >> HP Driver Download

Regards,
Sean

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