Question about SanDisk Sansa e250 MP3 Player

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Just doesnt work right

K well my sansa sandisk starts up and then the screen will fade but then it will start up again and then it will fade and sometimes the screen will just go black. but then i put an micro sd in it andthen it would start up and would say refreshing database and then the screen will fade out and then start up again. but ths is only when its on the charger but when its not it will start up and say refreshing database then it will fade and the screen will either be green black purple or blue. i sont know whats wrong with it. this is my sisters mp3 abd she said that she used a different usb and she said that it worked after that but i dont know

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

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Dec 21, 2008 | SanDisk Sansa e200 MP3 Player

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Wont start up right


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jul 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa problems!!!


i recommend that you open it up and see if any connections are loose

May 07, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Screen fades out whenever i choose a song


Software corrupt. Try finding out how to install it again or update firmware. If you cant, get another brand. THey like cheap, stop trying to ressurect the dead

Apr 11, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa wont work


Download the Sansa firmware upgrader and install it first. Then, hold in the volume + button on your Sansa player and connect the Sansa to your computer (while it is in the OFF position). The computer will recognize the player after you continue holding the volume + button for 5-50 seconds. Restart your computer. You will lose all files stored on the Sansa, but it will work again.

Mar 29, 2008 | SanDisk Sansa E280 MP3 Player

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White Screen.


unintall the device from the computer and try to reinstall it again..if that doesnt help you you will have to get a new new device from sandisk...

Jan 03, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa seems to be frozen at startup


is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Gray Screen


I had a very similar problem where my Sansa would turn on show the initial logo then fade to a white/grey screen and restart. To fix it started in recovery mode (Start in hold mode with rec button held down) then used the firmware updater to update the software and it seems to had fixed the problem hope this also works for you

Jun 01, 2007 | SanDisk Sansa e250 MP3 Player

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