Question about Samsung SyncMaster 216BW Monitor

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Sansung monitor going black!!

Ok here is the problem i have a 8 month old Sasumg syyncmaster 216 bw monitor. that said My monitor is currently starts up fine but after a bit goes slightly dimmer then goes blakc.. If I jsut power off the monitor then turn it on it works for aobut 15-20 secs then goes black again.
I switch out the vido card and ran it off the motherboard and it continued to do igt. then I ran it as a second monitor of my laptop and it still did the same. So I beleive Ii have narrowed it done to the monitor I believe. So any help is welcome.

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  • Anonymous Aug 14, 2008

    that is exactly the problem I'm having right now. Thanks for asking and thanks for the tips!

  • lemurs Sep 16, 2008

    back lamp is probably dead i bet... Samsung is great to deal with... I couldn;t find reciept and was able to get mine replaced on warantty still by date of maufacture istead of date of sale... so call samsung and talk to them is my adviece...

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Hello,
I have done some research about your product. If you have checked all the cables and connections to make sure the pins are not bent and cables are connected properly, etc. You stated that you hooked the monitor up to a different computer system that is known to be working and you still experience the same problem then it is not your video card and is your monitor. According to the samsung website your monitor is covered for 3 years parts and labor but you will have to pay for shipping and handling, you can check the site to confirm this among other bits of information. I think the monitors back lamp has gone out and will need service done to repair it which you may or may not want to do your self, but the following is a tutorial on how to replace the back lamp yourself. Just remember if you choose to do it yourself you could void any warranty that currently covers your monitor and this tutorial is just to give you an idea of how to replace a back lamp on an lcd monitor and is not your specific monitor instructions. Check the samsung website first as they also have troubleshooting guides to help you run basic tests and such, but they are very basic and will not help you much in my opinion as I have looked at them. They simply want you to send your monitor if for services. I hope this has helped you and if you need further assistance please let me know with a comment under this solution and I will be more than happy to help.

If you do not mind please rate my help, I would appreciate it. Thanks

Posted on Jul 13, 2008

  •  Bobby
    Bobby Jul 13, 2008

    P.S I forgot to include the phone number to contact samsung.
    1-800-SAMSUNG (726-7864)


  •  Bobby
    Bobby Sep 17, 2008

    Hello dkouce,
    If you have checked the monitor using known good computers systems and trying different outlets and the monitor will still not power on and you hear a whining or "chirping" noise then the problem is more than likely the voltage transformer inside your monitor. Monitors are similar to tvs since they work off the same principles and such. The fact that you are even hearing something coming from it is testimony that you are getting power through the fuse and rectifier circuits and the next step is the high voltage transformer. The problem can be fixed by replacing the transformer rather cheaply, BARRING that this problem did not affect any of the surrounding components and most importantly the electron gun or the "picture tube" and high voltage anode, which would not be cost effective to replace. The down side is, that if you take the monitor in to a qualified technician you are going to pay a nice price for labor unless you know someone that can do the work cheaply. DO NOT ATTEMPT TO FIX THE PROBLEM YOURSELF UNLESS YOU KNOW HOW TO PROPERLY DISCHARGE THE LARGE CAPACITORS AND SUCH, BECAUSE THEY CAN STILL MAINTAIN A VERY HIGH VOLTAGE AND COULD LEAD TO ELECTROCUTION AND CAUSE INJURY OR EVEN DEATH. I hope this helps in answering your question.


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Chirping - sound like smps issues. Its trying to start.
If you can think you can open it, looking at the main power PCB for bulging caps would be a good start see badcaps.com.
Usually replace the lot if you dont have and LCR meter.
While there, also remelt reflow the solder joints on the transformers and bigger semis, such as the diode packs.
From there, it is either look to see if anything looks burnt which means tricky semi testing and replacement.
However ebay or lcdrepair may have a spare power board, and you shold be going again.

Posted on Dec 05, 2008

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Hello;

I have had my 216BW for just over a year now. I was using it the other morning then a couple of hours later I went to use my pc again and the monitor was dead! Won't power up or anything. I noticed when the room was totally quiet that there is a very slight chirpping sound coming from the rear of the monitor. Any sugestions? Thanks

Posted on Sep 16, 2008

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