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Restart your PC and go into your BIOS and disable the CD/DVD-R, this way it doesn't detect your CD/DVD-R it when you boot to Windows. Once you're in Windows, do a re-start again and go back into your BIOS and enable the CD/DVD-R.
When you go to the CD/DVD does it detect the disc being there? If it does try to right click on the drive and choose explore then go to the folder that it tells you to.
If the CD/DVD still says CD/DVD then the disc they provided may need to be replaced.
If you see the disc and there is nothing on it it means that there are no files on the cd so take it back where you bought it and get a replacement.
Hope this helps!
Control Panel-->Administrative Tools-->Computer Management
Your CD/DVD rom would be listed there...
Just right click on the DVD rom and select"Change drive letter and path".
Then select "Add" and change the drive letter..
The yellow exclamation mark means that the driver for the DVD/CD-ROM is corrupted. You will need to find the drivers for your drive and re-install it. This should be easy enough to do: find the brand name of your drive and go to the website of the manufacturer, then locate their drivers page and find the specific driver for your product, then download and install the driver and restart your computer and the drive should work. Please rate if this works for you, Thanks!
I got your problem hunny, for properly installation u have to first format the windows and shut down the computer take a new cd of windows check your CD ROM is OK or Not then Install the windows if any new hardware u attached before pull out that and install the windows may God your problem will be solved if got your solution plz reply me .
use bootable original XP CD ROM ,
First : Insert CD in to drive
2-Go to BIOS change the bootable priority as boot from CD
3-Enter serial number when asked
4-give necessary answer
After 20 minitus it complete.