Ecoquest Breeze AT Living Air Purifier Logo
Posted on Jan 13, 2011
Answered by a Fixya Expert

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Why does my Breeze randomly change fan speeds and purification levels?

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  • Expert 74 Answers
  • Posted on Feb 12, 2011
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Joined: Feb 09, 2011
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The most common reason for surging or changing power levels is a loose connection somewhere.

1) Make sure the plug in the back is inserted firmly and the wall socket is live. The wall socket should not be powering a high-use appliance such as a furnace or refrigerator.
2) Check to make sure the back screen is inserted firmly, depressing the interior safety switch. (It will click when positioned correctly).
3) Make sure the plate is inserted firmly and correctly in the top and bottom "tracks" inside the machine. The metal contact fingers should be pressing firmly and evenly on both sides of the plate, in the metal screen area. You can bend them a little to increase the pressure. You may need to adjust the upright white ceramic posts to align the contact points. (Sometimes they twist.) Make sure the screws that hold the contact points are in firmly.

If none of these troubleshooting suggestions solves the problem, it may be malfunctioning because of computer issues. Unfortunately, Vollara (new name for EcoQuest) no longer services nor sells the Breeze model. However, customer service will inform you of your options. 800-989-2299.
You may also attempt to locate dealers who still have the Breeze in stock, and/or parts. You would need to do this by first asking Customer Service to locate a dealer in your area. They'll give the dealer your number, hopefully the dealer will call, and you can ask them to inquire among their associates.

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Just inherited an EcoQuest Breeze AT purifer. I need the owners manual and whatever maintainence parts that are required. Where can I go to get these items?

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You may attempt to locate dealers who still have the Breeze in stock, and/or parts. 

Go to http://www.vollara.com and click on "Find a Dealer."  Fill in the information, and the company will contact a dealer with your name and phone or email address.  If that person doesn't respond to your inquiry, call Customer Service at 800-989-2299 and let them know. 

 

I have an owners manual that I can scan and email to you.  Contact me at [email protected]

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No my Breeze AT no longer gives me the Ozone smell.. what can be possible causes

Remove the purification plates and examine them for damage. If they are cracked, then they need to be replaced. Try cleaning the purfication plates with a solution of one part warm water and one part amonia. Take a old toothbrush and dip it into the amonia solution and scrub the metal grids on the purification plate. If there are deposits on the grids, scrub them until they shine and do both sides of the plate. Scrub the metal contacts that touch the plate as well. Rinse off the plate with tap water and allow it to dry completely for 24 hours or use a hair dryer to dry the plate.

Check the wiring that connects the purification plates for corrosion, that will often lead to problems.
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It should help to reduce the amount of air borne dust in your home. The filter can be cleaned either by vacuuming the lint screen or removing it and washing it with hot water and using a toothbrush to remove any dust buildup. Clean the purification plate with a 50/50 solution of water and amonia and a toothbrust to clean the grids. Allow both to dry completely before reinstalling. Make sure that the lint filter has the clip depressing the safety switch when reinstalling it. Hope this helps you.
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You might be able to fix them.
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Dirty plates:

The ozone is generated by the purification plates. They should be cleaned once a month with a solution of one part amonia and one part tap water. Use a soft bristle brush like an old toothbrush and scrub the metal contacts on the plates with the amonia solution. Be sure to do both sides. Allow them to sit with the solution for 10 minutes, then rinse off with tap water and allow it to dry completely.

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There is a couple of metal strips that make contact with the purification plate. Check the contact strips and wires for corrosion. The metal strips can also be cleaned with the amonia solution as well.

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