When turning camera on, lens opens and closes , then it says turn the power off and on again
I was taking pictures on day and the camera was working just fine. All of a sudden i get an message that said turn the power off and on again. When I do this all that happens is the lens pops in and out but I still keep getting the same message
Re: when turning camera on, lens opens and closes , then...
The problem is that the lens is jammed. Here's what I did: I smacked the side of the camera on a tile floor a few times, until the lens started trying to open. Then I used a knife to pry up the lens a little. Believe it or not, it is now taking pictures. You can't imagine how excited I was to get it working.
If this sounds like a joke (it did to me), I got the idea from these forums: http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscm1_question.html?qid=2900
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Look at my post for a very similar problem. I tried all the steps, pushed and pulled on the telescopic lens thing. Got to the step of hitting it against my palm while turned off, and when I powered it up it worked again.
Lines across your pictures or pictures too bright are due to the shutter not closing correctly or at all.
to check this- turn camera on, turn off flash, turn camera around and look into the lens. Adjust the zoom so that the shutter and internal lens comes up to the end of the lens and whatch as you take a picture. You should see the shutter close completely over the lens. If it doesn't move or does not close over completely then there is your problem.
If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
camera will require repair/ service.
You may have some luck if you power up and down your camera numerous times before taking a picture. The action of the lens opening and closing may free the shutter.
ERR99 means the camera is not communicating with the lens - probably just dirty contacts.
To isolate the cause of the issue, do the following: - 1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert only a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: - 1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: - 1. Turn off the camera. 2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture.
If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician. If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.
I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!
Assume the batteries have full power and the camera did not fall, I had the same problem and turned out that some dirts got inside. So I sucked the area around the lens with a powerful vacuum cleaner and was able to make it work again.
I had similar symptoms as well until it finally died:
1) First started eating batteries like crazy, especially standard AA and rechargeables. The CRV3 seemed to work a bit longer.
2) One day out of nowhere the autofocus stopped working. I replaced the batteries and it worked again for 10 shots. Then the autofocus stopped working and battery died (with the lens stuck open). Pressing power, the LCD backlight flashes on, the LED in the view finder blinks, and the lens motor makes noise. Then nothing just stuck open.
3) Again new batteries and was able to close lens, take a few pictures and dead again with lens stuck open - same problem in 2.
4) Replaced the batteries a couple times and was able to get a shot or two off, and now its complete stuck open, even with brand new batteries - with same problem in 2 it just won't turn on.
I finally sent it to Samsung the week of Christmas. I called Friday 1/7/05 to check and had to leave a voicemail. They called back Monday 1/10/05 to let me know they recieved it and that I should call back Thursday to check its status.