When turning camera on, lens opens and closes , then it says turn the power off and on again
I was taking pictures on day and the camera was working just fine. All of a sudden i get an message that said turn the power off and on again. When I do this all that happens is the lens pops in and out but I still keep getting the same message
Re: when turning camera on, lens opens and closes , then...
The problem is that the lens is jammed. Here's what I did: I smacked the side of the camera on a tile floor a few times, until the lens started trying to open. Then I used a knife to pry up the lens a little. Believe it or not, it is now taking pictures. You can't imagine how excited I was to get it working.
If this sounds like a joke (it did to me), I got the idea from these forums: http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscm1_question.html?qid=2900
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Hi, Most common problem in al the digital camera's. Slide motor start malfunction and the massage appears"Turn off the power and on again". In this situation you have to replace slide motor or lens block assembly, And your camera work fine again. Thanks for using fixya.
Try putting the camera in play mode or print mode and turn on and off until you get an off state with the lense retracted. Next, hold the zoom lever to the left (W) and power on. This worked for my camera. I am not sure the first step is necessary but this is what I did and the camera works fine. I think when I dropped it the lense gear got out of sync.
Try and install the HP software again. Uninstall the software first and reboot the pc. Then reinstall software. The memory chip maybe have currupt pictures, so format the chip using the camera. You manual should tell you how to do this.
Turn the camera on and let the battery run all the way down. This may take some time, maybe a day. Then charge it back up for a day. I hope this helps you out. Let me know.
This is what sony cameras do when the lens has become jammed. There are multiple different reasons that the lens can jam but the result is the camera being unable to move it as expected and presenting that error message.
Sometimes the lens can be manipulated gently (if extended at all) and freed from the jammed state. Failing this, disassembly is required.
Check with your manufacturer for warranty service status and recalls. If they will not cover it you can find a repair provider online.
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