Question about Arris Touchstone 450a (CM450) Modem

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Arris Modem connected to Mediacom Service

I currently have Mediacom Cable service and a Arris modem. I am capable of getting on the internet, I have good quality cable tv and I can make outgoing calls on my telephone, however I can not receive incoming calls at all. I am using my cell phone to call my home phone. The home phone does not ring at all. Also, my fax machine is no longer working. Can u help?

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  • Anonymous Mar 18, 2014

    My wifi light no longer turns on. I have the ARRIS DG860. I am currently using the ethernet cable. I had wifi just fine yesterday. I don't know how to fix this.

  • Anonymous Mar 18, 2014

    My wifi light no longer turns on. I have the ARRIS DG860. I am currently using the ethernet cable. I had wifi just fine yesterday. I don't know how to fix this.

  • Anonymous Mar 20, 2014

    Home phone does not connect to other numbers. I have called you and you fixed the telephone sound but I cannot call anyone as there is a silence after dialing the numbers

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I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

Posted on Jul 31, 2008

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