Question about Philips 37PF7320A 37 in. HD-Ready LCD Television

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Phillips 37PF73203 37 in Television goes straigt to Menu and stays

When I turn on my TV it goes straight to the menu screen. You can still hear sound but no picture. When I try to exit you see the picture for about a second then it automatically flashes back to the menu screen. Even if I try to use the functions in the menu screen it flashes right back to the main menu screen. Very frustrated...need help!

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  • magnamasta Jul 23, 2008

    exact same problem. some mornings it takes 5 minutes, some mornings half an hour. today it began to come up even during watching it... i suspect at some point it will come up and not turn off. tv is perhaps 2 years old.

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When I turn on my TV it goes straight to the menu screen. You can still hear sound but no picture. When I try to exit you see the picture for about a second then it automatically flashes back to the menu screen. Even if I try to use the functions in the menu screen it flashes right back to the main menu screen. Very frustrated...need help!

Posted on Nov 14, 2009

  • PeaceNJoy Aug 04, 2011

    I just did the software upgrade and it was simple and it fixed my problem of the TV reverting to the Menu. Go to philips.com and type in the model number of your TV. Click on the Firmware Upgrade Software link and download the autorun.upg file to a USB drive. Instructions on upgrading your TV software can be found here:http://www.p4c.philips.com/files/3/37pf9...
    Good luck!

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Verify in customer menu, installation, software upgrade, current software info that software is 1.5.0.0. if not upgrade by downloading from p4c.philips.com website and upgrade via usb memory stick. if upgrade is successful and menu still pops up would be a small signal board issue

Posted on Aug 18, 2008

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