Question about Acer Aspire 1690 Notebook

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Acer Aspire 1691 white screen

Hello, I have a problem with my Aspire 1691. it have the ATI x600 64Mb video adapter. If I use this adapter as generic VGA adapter it works but slow and with 1024x768 as max resolution. If I try to install the correct ATI X600 drivers and control panel, when I reboot the laptop a white screen appears and laptop stop complitily, only mantain the poweer button pressed 5 second I can power off the machine
For resolve I only can boot in secure mode and remove the ATI drivers, and then the laptop revive again and the adapter again as generic VGA.
What is the problem what I can not use the coorect drivers in my ATI x600?

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  • jabmdq Jul 13, 2008

    Jeff. I m using Windows XP service pack 2 . I tried to install all from the recovery CDs that came with the laptop (ACER originals) but the problem is the same. I tried to instal ATI drivers from ATI download page but the problem is the same. I put in the machine the last version of BIOS version S3C29 but the problem is the same. Only removing the ATI drivers and leave the adapter as generic VGA it works and the laptop doesnt stop at startup.

  • jabmdq Jul 15, 2008

    Ok, I will try formating C hard drive and reinstall all from original ACER CDs. I will post what happen later.

    A question: What abou to reload/update the ATI X600 adapter BIOS. If it possible? From the setup I get: VGA BIOS Version: ATI is it the last? is it possible to reload? where I can get the BIOS image and reload software?
    Thanks very much

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    Hey jorge - sorry, was out of town. So what happen? You don't need to change the BIOS on your ATI and the software should be on the recovery cds. Once you get it up and running I'll look and see if there's a later driver for it. Let me know what happened. Thanks.

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    What operating system are you running and what service pack? Are you installing the drivers that came with the laptop? Thanks.



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Did you use a clean install or try repair recovery method I recommend a complete reinstall after formatting hard drive (partition hard drive) so that later your files on 2nd partition are not lost. The reason i say this it is quicker and easier than buggering around tying to fix it also you have the original disks for your computer

Posted on Jul 14, 2008

  • David
    David Jul 15, 2008

    updating bios to me is a no no unless you are expert


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