Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

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Incoming call only gets one ring

When there's an incoming call, the phone only rings once. I tried calling from my cell phone and after it rings once, there's static and my cell phone says "call suspended by network".

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  • Anonymous Nov 20, 2008

    great to know what's wrong

  • Anonymous Mar 10, 2009

    incoming call only gets one ring. it was ok for about a month then the problem started. My cordless phone is Vtech 6GHz w/ Digital Answering System & 4 Handsets

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5 Suggested Answers

  • 1 Answer

SOURCE: phone doesn't ring on incoming calls

i cannot fix the number of times for the ringer on my vetch phoneset

Posted on Oct 19, 2008

  • 5 Answers

SOURCE: PHONES WILL NOT RING ON

This question was posted on the troubleshooting page for the VT-9118. This answer is specific to this model.
The VT-9118 can use one of 4 different ring tones, and can be turned off. 

To reset your ring tone: 

  1. Remove the handset from the base. 
  2. Press PROG. You should hear a single short beep.
  3. Press #.  You should hear a single short beep. 
  4. Press a number 1 through 4. You should hear a long "ring" tone (it might be startling!). You can try other numbers from 1 to 4 to hear them all.  
  5. Press MEM to confirm your ring. You will hear a medium beep. 
To turn the ringer off, follow the same instructions, but choose number 5.  
Hope this helps you. If you need for information, you can download the user manual from http://www.vtechphones.com/docMgt/public/art/313/vt9118.pdf 

Posted on Apr 19, 2009

  • 37 Answers

SOURCE: Disconnects incoming calls after one ring

The problem may be a short on your line. (Have the local Teleco check your line.) If you have other phones, you may want to check them for dial tone(DT) when this happens. If you have no DT, your cordless may be the problem...unplug, and let charge overnight. If problem continues, replace the battery in cordless, or discontinue use.

Posted on Apr 29, 2009

mohammed387
  • 1952 Answers

SOURCE: on incoming call,rings once then disconnects

reset the ring setting

Posted on Jul 01, 2009

cnavarro
  • 2460 Answers

SOURCE: Incoming calls on home phone ring 1 time and then extreme static

When you unplug everything connected to the phone jack what happens? If it works, you have too many ringers or a short on the line. If it still trips the ring, you have a defective box.

Carl

Posted on Jul 06, 2009

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You need administrative rights to get into the PBX. Once in there, you can assign which phones receive incoming calls. It has been years since I worked on the meridian system, so I can't tell you the way to do it, but it is in the manual. It's not complicated. You can also set it up for DAY/NIGHT mode so that in the evening, if required, all phones could ring on incoming calls so that anyone in the building can answer them.

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You said "it seems to ring once then stops." One possible cause of what you're describing is called a "Ring Trip." It is characterized when the button that flashes to indicate an incoming call changes to steady red (which would normally indicate the call is answered) although no one actually answered the call. If that occurs, then you have to test to see whether you can tell where the problem is coming from. If you unplug all the phones, you can then call in (from a cell phone or other phone that's not part of the system) and see if the incoming call rings unanswered, as it should when no phones are attached. If all rings in OK, plug just one phone in at a time and call in to see if any particular phone causes the problem. If one causes the ring trip, then disconnect that broken phone. If ringing still stops when no phones are attached, you'll have to disconnect the phones' connection wires (Station Wires) at the phone system box that plug into the "Station Ports" (label them before you unplug any!). Do not unplug the plugs for the wires that feed phone company lines into the phone system, the jacks are called CO line ports. With the "Station" wires unplugged, see if If all rings in OK by calling in from a cell phone or other phone that's not part of the system. If all rings in OK, plug just one station wire in at a time to see if one causes the problem. If one station wire causes the ring trip, then disconnect that troublesome wire and inspect its "system box jack" and its phone jack for water damage, carpet cleaning solvent, exterminator spray or any other corrosive liquid damage. Sometimes a staple through a wire where there's humidity can cause the problem. This process will find the offending wire, jack or phone that causes a "Ring Trip." There are many other possibilities, but the extremely limited description you've provided "it seems to ring once then stops." doesn't help me send you a better answer yet.

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Time to get new phones. You incoming wires are not operating on the base of the phone. It is called the 'ring-side' or 'red' wire. Unless you know where the break is, you cannot fix it. because it happens on all the phones....it has to be broken in the base that serves them all. This isolation is furthered by the fact that a corded phone works fine on incoming calls, so it is not in the line to the building, broken on the ring side that is. Happy phone hunting!

blkqueentech

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If you are and know how to get into the admin programming of it, then you go to the line programming and select the number of rings before the vmail system answers.

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At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
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Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

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A solid light on the line means immediate ringing
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