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The power jack on my ACER 5002 went bad (computer only powers from the battery). I have the replacement jack, but am unable to get to the brokenjack after taking the laptop apart. Please could you tell me how to access that portion of the computer. Any help is greatly appreciated.

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I replaced the power cord and the problem was solved. Did not need to replace the power jack.

Posted on Jul 18, 2008

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Batteries only have a useful life and once it is used up they have to be replaced.

If you can get on the laptop and work without any problems using your AC Adapter and Power Cord then the battery is definitely dead and needs to be replaced.

If you have problems using your computer using the AC Adapter and Power Cord then either your Power Cord is Bad or the DC Power Jack where the power cord plugs into the computer is bad. If either of these two is bad they will not charge a Good Battery.

Check your DC Power Jack which is where the power cord plugs into the computer is bad. Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.

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Sounds like your DC Power Jack where the Power Cord plugs into the computer is bad.

Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.


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Hello.

The most common reasons are the battery, power jack and power adapter/cord.

Power off and remove the battery. If the laptop powers on with just the adapter connected, your battery is faulty.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.

The power jack is inside the laptop and either needs soldering or replacement. If a power jack problem, it should be addressed by someone knowledgeable.

If no change, the power adapter is probably faulty and needs replacement.

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1. Take the battery out of the laptop & try to turn on the laptop using power adapter only. If the computer turns on, then the battery is defective & needs to be replaced.
2. Make sure the power adapter is not defective. Test the output voltage of the power adapter using a voltmeter. Compare the voltmeter reading to the nominal value written on the adapter or the laptop.
3. Make sure the DC jack is not loose or broken. A loose DC jack will need to be re-soldered. A broken one will need to be replaced.
4. If you have another processor which is compatible with your laptop's model, try swapping processors & test to see if the laptop will work.
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