Question about Velbon Tripods & Monopods

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Is Velbon/Hakuba still in business? For tripod repair?

Hi -

I tried contacting Hakuba USA to get info about getting my tripod repaired, sent email and never heard back. Dug around their website and it looks old... are they still in business? Any suggestions for getting my tripod paired.

Thanks,

Ann

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Found out through research that a company called ToCad bought them out so contacted them and did hear back. They're currently helping me with figuring out what to do next.

Here's their address and web address:
http://www.tocad.com/
ToCad America
53 Green Pond Road, Suite 5
Rockaway, NJ 07866

Posted on Jul 14, 2008

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Tripod repair


If it was purchased less than 1 year ago and you have documentation then send it back to Promaster for repair or replacement under the 1 year warranty. If it is out of warranty then there is a bit more of a problem. It is often not worth repairing or trying to get parts for fix certain tripods, Promaster among them. If you would like to send the tripod to:

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197 East Saint John Street
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1 Answer

How to remove pan head from velbon 530, it feels very tight


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I have a Gitzo G1548 MK2 tripod. One of the sections of a leg got damaged, where can I purchase this section?


Hi there, and welcome to FixYa.

You can get parts information for your tripod at the Gitzo website.

Click this for an exploded view of the G1548
http://www.gitzo.com/webdav/site/gitzo/shared/gitzo/pdf/G1/G1548_20040701.pdf

Bogan Imaging is the distributor for this brand in the USA.
Their website for parts is http://www.bogenimaging.us/Jahia/site/bius/cache/off/lang/en_US/pid/14084

If your not from the US, then you can go here
http://www.gitzo.com/Jahia/site/gitzo/pid/4748
to find the closest distributor to you.

Thanks for coming to FixYa.

Rob

Mar 12, 2009 | Gitzo Mountaineer Mk2 G1548 Tripod

2 Answers

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hi there, i think you can obtain the parts directly from Hakuba USA. www.hakubausa.com they're the USA distributers for Velbon and will actually repair it... if you can't by simply replacing a part. also a phone # 1-800-423-1623 and a seperate # 800-886-2236 to order quick release plates.

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Quantaray Repair Shop 800-955-2878spacer.gif

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1 Answer

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1 Answer

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