When the grinder spins free and fast it only means that fresh beans are not feeding into the burrs. This happens when:
1- Grind setting is too fine and beans cannot enter the grinder mechanism.
2- Use of oily dark roast beans can clog the ground coffee chamber and preven the fresh beans entering the grinder.
3- The ground coffee chamber outlet is clogged due to oily beans or too fine coffee setting.
When you cleaned the grinder you may not have cleaned the coffee outlet to the doser on the left. You can clean the outlet to open the passage of coffee grounds to collect in the dosing device..
After cleaning the outlet, you should next make sure that coffee grounds are not packed in the doser. The doser is inside the door right above the brew group.
To access the doser:
1- Remove water tank.
2- Remove the brew group.
3- Lay the machine on its back for full view of the doser.
4- Pull the doser door open (it is like an Attic door.
5- Keep the doser door open and clean the inside with a brush. The outlet from the grinder is on the right side with a wire wiper cleaner that moves across the grinder outlet fills from the grinder. This opening.
Use a brush to clean the doser.
On the left of the doser space there is a plastic flap that is pushed to the left when coffee grounds fill the doser.
At certain distance push back (1/4") the notch on top of the flap pushes the doser micro switch pin to stop the grinder. Push the flap gently to the left to make sure that it is moving well. With each push back of the flap, one can hear the feeble click sound from the micro switch.
When the above cleaning is done, try the grinding.
If the conical burrs have not been replaced for over 2500 grinds, it is time to do so.
The above grinder and grinder doser cleaning instructions are available as download files on the following page link:
One can find many useful maintenance guides on one page.