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E:04" on the washing machine. Check to ensure there is no water in the tub. This is a common error often associated with too many suds blocking the pump. It is caused by using the wrong laundry detergent which is not designed for high-efficiency washers. You can adjust your use of detergent and reset the machine to eliminate the error code.
The "E04" error code on your WFMC series Bosch washer refers to a drainage problem as you may or may not already know. ( it can mean door lock error, but that is usually a by-product of it not draining thus the error appears during the rinse/drain )
What you may have is either a partially clogged pump, debris blocking a hose or a faulty pump...the later being the least likely.
You haven`t mentioned if you`ve actually visually checked the pump...it is likely just that, a blocked pump.
Anyway, here`s the most likely way to remedy a E04 code.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain )
Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
3. Find a drill bit or small screwdriver that fits in the hole in the round door.
4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. (you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan. This will deal with the door lock issue but it likely isn`t unlocking due to the water in the tub )
**There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.**
6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, or a lock, but I would certainly start by performing the things I listed first.
Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly. Thank you for coming to "FixYa" and good luck.
there is small hole in the cover you need to push a small screwdriver or ice pick works in the hole and then turn clockwise till it comes off.
But there will be some water come out so if you have a wet dry shop vac then use it on the end of the drain hose to remove most of the water then keep it handy when you take the plug out there will still be some water come out and you should be able to clena out the trap area
The circular cover is on the front, below the door on the 3200UC. Use an unfolded large paper clip or in my case a large safety pin and push in where there is a small hole. Rotate the cover slightly and it opens. Once you get that open, there is a valve to unscrew. Be sure to have towels or sponges around as this will drain what ever water is left in the drum. Unscrew the cover only a little until water starts to leak out. Once it's drained, remove the valve cover completely. There is then another white plastic piece that you can gently pry out with a flat head screw driver. Once that's out, you'll be at the main drain. In my case there was an infant sock blocking the drain. I removed that and the machine works like a charm again.
Hope the details help a bit. Thanks for the original solution!