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Check under the back end, generally connect to the electric motor is a lever by one of the back wheels, or in the case of "pride" sometimes they have knob that is lifted or dropped above the housing to engage or disengage the electric brake on the motor. If it is disengaged the scooter will not move by the motor, but you should be able to move the scooter manually, sometimes it gets "between" where it should be! If it is engaged, you shouldn't be able to move the scooter by pushing or pulling. Once your sure it is engaged, turn off the scooter wait a moment, then turn it back on. There is one more reason that may cause you a issue, the scooter can not be connected to the charge cord, disconnect it from the scooter and again turn off the key, and then turn on again to reset the scooter interface. These are both safety connections. Some of the newer ones will also "beep" if these situations are happening, and stop beeping when reset..
that's normal the wheels r locked if u moved the free wheel lever check to c if its back in lock position if it is and the scooter wont move it might b an electrical problem check to c if its got a reset button ....good luck
the scooter will not move when plugged in, if you have a free wheel lever on the back to allow the scooter to be pushed make sure the lever is in the run position also have the batteries load tested
Try first without power to switch from freewheel to engaged. Its usually a small lever on the back by the wheels. If the scooter can be moved by hand its in freewheel. Switch the lever then move the scooter slightly til you hear it click in. They don't have brakes, They are supposed to live in gear and then are either moving or not. :) Hope this helps.
open it, and chek if the system use ruber band and see if they are in good condition, if broken just replace it (take the pieces and go to the electronics store ) reverse the procedure and rearm your unit,
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