Question about Televison & Video

1 Answer

I have a Arris TM502G and it's refusing to detect telephone 1 and my phone isn't working but my internet and my cable is working. everything is hooked up right and I've hit reset a few times and it's still doing not detecting it it's just flashing.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Taken from the user guide:
http://www.arrisi.com/support/guides/_docs/TM502_User_Guide.pdf

Wiring Problems
If the Telephony Modem begins flashing all its lights for more than 10 seconds, this indicates a problem
with the telephone wiring — the red and green wires may be shorted (touching), or there may
be undesired voltage on the lines. If this pattern persists for more than 10 seconds, disconnect the
telephone lines from the Telephony Modem, then call a wiring technician for assistance.

Posted on Jun 17, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Arris tm502g doesn't recognize Netgear n600


Did you run the driver CD for the Netgear N600 ? That is the first place I would look. Or it is possible that your Netgear N600 is not working properly. There are some very inexpensive small USB dongles that do work very well, I would try that as well. They run in the less than $10.00 range at places like Ebay or Amazon.

Apr 18, 2017 | Computers & Internet

1 Answer

We are currently running Comcast internet and phone through a Netgear Wireless-N 300 Router and an Arris TM502G Modem. Our phone service works fine, but the "Link" light isn't showing up for...


There's a reset button on the back of the modem. It'll power cycle it. That should work and if it doesn't make sure everything is connected and tightened.

Jul 29, 2011 | Arris Touchstone 450a (CM450) Modem

1 Answer

How do you find a WEP Key for a Arris Model TM502G


The TM502G is an MTA (Cablemodem with 2-line phone adapter)
it does not have a router wired or wireless therefore there is no WEP Key to find

Sep 29, 2010 | Arris Touchstone 450a (CM450) Modem

2 Answers

Lost dial tone and phone service


Your phone line might be connected to Telephone 1 not 2. That could be the reason why you are not getting a dial tone.

Nov 22, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

We have just signed up for cable TV/high speed internet/cable telephone. The modem provided is an "Arris" version 1.5. The cable tech said I could connect my Belkin G router so that more than one computer...


Plug the ethernet net cord into the arris ethernet port. plug the other end into the router where it says "internet"

Plug a ethernet cable from one of the router ports to the computer.

First start up the arris modem, then power up the router, then start the computer.

Oct 22, 2009 | Belkin 802.11g Wireless Desktop Network...

1 Answer

Wi-Fi isn't working


This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?

Mar 01, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

I have arris tm502g modem n want to hook up 2nd pc wont work


You need a router or network switch to share the single connection from this cable modem. Wireless router if you're so inclined. Comcast is about to jack the rental rate for that modem from $3.50 to $5 on January 1, at least in Atlanta.

Jan 07, 2009 | Computers & Internet

2 Answers

I have an Arris modem TM502g. internet and cable TV are working fine but I have no phone service. all the LED lights are blinking except for the 2 telephone lights and they are solid green.I have tried...


Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.

If you dont have a VoIP provider then you need to get one in order for the phone line to work.

If you already have one, then contact them so they can configure the VoIP settings on that modem.Get your money's worth with their service

Sep 20, 2008 | Computers & Internet

1 Answer

Arris Modem connected to Mediacom Service


I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

Jul 13, 2008 | Arris Touchstone 450a (CM450) Modem

2 Answers

Arris cable modem


try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem

Jun 06, 2008 | Arris Touchstone 450a (CM450) Modem

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

203 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

72620 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

yadayada
yadayada

Level 3 Expert

70346 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...