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Replaced battery in mouse, although connection lights are flashing & I have reset, neithet mouse or keyboard working

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Hi
Make sure that everything is plugged in properly and charged up. If you are sure that the mouse and keyboard have charge then try using them. If they do not work then try using a standard wired keyboard/mouse. If these work then you know that something is wrong with the wireless ones. You may want to try and get a replacement through the warranty's they might have.

If you can provide any more information, I might be able to help you further.
Thanks
Philip

Posted on Jul 13, 2008

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Asus CS5111 keyboard stopped working


Try taking the batteries out of the mouse and let the receiver find the keyboard first, then once the keyboard is found put batteries back in mouse and let the receiver find the mouse.

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Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
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The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
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Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
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1 Answer

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Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
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I have a logitech ex110 cordless keyboard (i'v had it for at least a year). The keyboard just stopped working, the mouse works fine. I'v replaced the batteries, tried reconnecting the keyboard to the...


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1 Answer

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Normal 0 Make sure the batteries are good.

Press the Receiver button (and the lights will start flashing.
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If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
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Hi,

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I have a nx2 nexxtech remote mouse. I replaced the 2 batteries (AAA) and it lights up, but does not work on the laptop. Any ideas what is wrong?


First, put charged batteries into your keyboard and/or mouse. Then, plug the adapter into the USB port. Then, press the big, round button on top of the adapter and the CONNECT button on the bottom of the mouse (not simultaneously). Then, press the big, round button on the adapter, and the connect button on the bottom of the keyboard (not simultaneously). Once the computer is on, click the mouse once, and everything should be working fine. If the mouse and/or keyboard do stop working, then either click the mouse once, try the connection process above again, or change your batteries.

P.S. The connection process is only meant for whichever part is not working (i.e. If the keyboard works, but the mouse doesn't, then only do it for the mouse.)

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1 Answer

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When you say you pressed the connect buttons on both the keyboard and mouse, do you mean you pressed the connect button on the receiver, and then you pressed the connect buttons on the mouse and keyboard? If not, then that's what you have to do. The 30 seconds of blinking on the receiver is normal, as it gives you time to find and press the buttons on the mouse and keyboard.

I hope this helps, and good luck!

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