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My Dell PC will not recognise my Samsung CDRW drive. Have uninstalled and reinstalled drivers but the install fails.

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Does the drive appear in the BIOS ? If not recognized there, Windows won't see it. Do you have more than one DC or DVD drive? If so make sure the jumpers are set cs on both or master on one and slave on the other. The jumpers are on the back by the power and flat cable connections.

Posted on Jul 13, 2008

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My dell inspiron cd/dvd drive not recognising CDs and DVDs


click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

May 11, 2011 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

1 Answer

I still can not get the Laptop running Xp Pro sp3 to see the CDRW/dvd combo drive. I followed all of the previous instructions but when I get to the Place where I'm supposed to delete Upper Filters. There...


make sure that the cdrw-dvd rom is getting enough power test all leads that are attached to the cd-dvd including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

Apr 01, 2011 | Dell (8W007-A01) for Latitude, Inspiron...

1 Answer

My disk drive is stuck and will not read the disk. How do I fix this?


make sure that the cdrw/dvd combo is getting enough power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

your drivers may have been corrupted or you might have a virus run your antivrus program

you might have to physically unplug the leads for this cdrw/dvd combo then plug them back in this will activate found new hardware wizard or

you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device ?
control panel admistrive tools,computer management,device manager scroll down cdrw/dvd drives?right click you can? you can update driver,roll back driver,or select properties general troubleshoot, select driver? click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Dec 01, 2010 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

1 Answer

Won' read discs, won't eject manually or through Eject under DVD drives.


you might have to uninstall both the dvd/cd + its drivers then reinstall them actually unplug the cd/dvd from its power cable then restart your computer plug it back in your computer should activate found new hardware or
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Nov 14, 2010 | Dell Vostro 1500 1700 / Inspiron 1520 1521...

1 Answer

I put a dvd in my dell inspiron 1150 combo dvd cd andit will not


Uninstall the program and reinstall it,
maybe the disk with the drivers will solve your problem,
if no disk download the drivers from www.dell.com

or try the manufacturer ofr the dvd drive for the drivers too

also what Service Pacxks do you have installed on this machine
XP will need at least SP2 for some of you high speed devices ie usb2.0

Good Luck MISTERDJ

Aug 16, 2009 | Dell C3039 Inspiron 1100, 1150, 5100,...

1 Answer

Bought DVD-Rs, 'Verbatim', 16x for Dell Dimension 4600, driver Samsung CDRW/DVD SM-352F Computer does not recognise the dvd Wrong purchase?


This drive is a CD writer only. Although it will read DVD's it will not write to them.

You will need to replace the drive with a DVD-RW drive.


Hope this helps.

Please remember to rate.

Aug 18, 2008 | Computers & Internet

1 Answer

DVD/CDRW drive not recognising any DVD's


The Laser Light Reader is out of adjustmjent or is very dusty. Manufactures will not fix the problem if the product in out of warranty. Your only choice is to consider it a CD-RW reader/writer only or buy a new one.

Sorry.

Jun 04, 2008 | Computers & Internet

1 Answer

Dvd/cdrw drive not buning disks from itunes


insert new dvd disc and burn select data disc on it , if it work reinstall the nero software and check otherwise give mail id

Mar 20, 2008 | Computers & Internet

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