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Dvd device!! the comp keeps sayin the optiarc dvd rw ad-5170a ata device configuration info (in the registry) is incomplete or damaged. (code 19). its got a check for solutions tab but it says it cannot find any solutions to the problem.

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Do that device is a new one or not? its a malfunction,, maybe. if do have the warranty deal with it as early as possible.

Posted on Jul 13, 2008

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I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

My DVDrom that is (Optiarc DVD RW AD-7580S ATA) dose not recorginse any disk of late when I opened my device manager it says the configuration information in registry is incomplete or damaged


Click on Start -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator.

Paste the following line and hit enter afterwards

bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS

Then restart and see if that works.

Apr 12, 2010 | Computers & Internet

1 Answer

Windows vista updated and now my optiarc dvd rw drive won't work


You will have to uninstall the drive and reinstall again. I think the drivers for the drive is not properly installed. But if all this does not work, then I think you will have to do a system restore.

Best wishes

Oct 29, 2009 | Sony NEC Optiarc AD-7200A IDE Internal DVD...

1 Answer

Optiarc DVD RW AD -5170A ATA Device keeps telling me to insert a disc. Help


Make sure the cd your inserting is not scrachted or has fingerprints on it. If it's a clean cd then your cd rom is most likely broken.

Oct 10, 2009 | Gateway (5500652) (  5500652)...

1 Answer

E DRIVE DISAPPEARED FROM LAPTOP (ACER)


this is a known issue check the microsoft website on how to work on this,. look for the part where you need to do something with your registry.

Dec 18, 2008 | Computers & Internet

1 Answer

Doesnt working dvd


it's windows registry problem,
you can reload your operating system or you can edit your registry, follow this step from microsoft
http://support.microsoft.com/kb/314060

Sep 19, 2008 | Computers & Internet

3 Answers

Download driver software for PIONEER DVD-RW DVR-K17LF ATA Device


it's look like you have problem with dvd isnot showing in windows explorer / dvd driver.

Try this step from microsoft http://support.microsoft.com/KB/314060

basicly just update (delete some key) the windows registry and restart. ussually this work ok.

Jul 31, 2008 | Toshiba Satellite P105-S9722 Notebook

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