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Vivitar camera could barclaycard help with this problem

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  • dotmrgn Jul 13, 2008

    Just contacted Barclaycard weren't very hepful they told me to contact the shop myself and if not satisfied to get back to them and record a dispute. The name of the shop isArtex Digital Equipment Shop A4 H K Mansion, George st CWB other information Mid: 594612503906000 TID: 32860042. I really dont know if any of the latter is a tel no.

  • dotmrgn Jul 13, 2008

    Thank you Iwill do as you suggest and hope for the best. I really appreciate your help. If I get any satisfaction i will let you know.Thank you dot

  • dotmrgn Jul 13, 2008

    sorry I was wery satisfied with your information and thought i had commentated as such i also said I wouyld follow it through and get back to you once again thank you hope this comes through OK Dot

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  • Cameras Master
  • 19,396 Answers

Well, if you have some kind of insurance on your Barclaycard you can get the money refunded, claiming you have been scammed.
Contact Barclay and check terms.
If you just payed and haven't received the item yet you can try to block the payment, in this case call the number at the back of your Barclay card.
Effectively you payed over 4 times the RRP for the item, I think this can be called scam.
where did you buy camera from by the way?

Posted on Jul 13, 2008

  • Ginko
    Ginko Jul 13, 2008

    Somebody has probably already had troubles buying from Artex, here is somebody asking for information on similar experience:

    Has anyone encountered problems buying from Artex?
    Here is complete shop details:

    Shop A44, Hong Kong Mansion, Great George Street, Causeway Bay, H.K.


    Phone:
    2721 8981
    Ask them if they can arrange a return and refund, if not , all you can do is contact Barclay again and also contact following consumer protection agencies:

    UK Consumer Protection

    Consumer Protection Association



  • Ginko
    Ginko Jul 13, 2008

    Well, you gave me a bad rating.



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