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Samsung SRS610HDSS Side by side fridge. Water supply connected but water not coming through. The manual mentions a water supply valve but does not explain where to find it.

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Water supply valve is at the bottom rear lhs viewed from front - ie immediately where the water is connected.
fault is also possibly due to the water bottle being frozen. bottle is in the bottom of the fridge. samsung are prone to this

Posted on Jul 13, 2008

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Your water line could be frozen in the door. You can disconnect the line at the bottom before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does, leave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there. The valve could be bad.

A strainer before the inlet valve can also get stopped up restricting flow.


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2 Answers

Icemaker is not making ice


Please keep in mind that I am attempting to diagnose this problem without being there and with limited information.
Make sure you water supply to the back of the fridge is on, that someone didn't turn if off for you by mistake. Ok, now. There could be a few different things causing this. First make sure the wire arm shutoff is in the down position. If so, check the inside temp of your freezer, make sure it is zero degrees or below. Now if these all check out good. If I had to guess, I would say that your water valve is bad. I suggest that you test it if you are able to.
I'll try to walk you through how to do it.
You will need what I call a cheater cord. This is a cord that I can plug into the wall on one end and the other end has alligator clips. Now pull fridge out from the wall. Find the water valve where the water supply connects to the back of your fridge. Unplug the wires from the valve and take both water lines off the fridge side of the valve. This will leave only the water line supplying the valve from the house water. Notice when you unplug the wires, there are two sides to the valve. Each having it's on two wire connections. Now with your cheater cord unplugged, clip the alligator clips to one side of the water valves. Then while watching the valve, quickly plug and un-plug the cord. Notice if water came out. Now do the other side of the water valve. Did the water come out. If it came out of only one side, you have a bad valve. If it came out of both sides, then you have a bad part inside your ice maker.
Please rate solution.

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Fridge side lower half water passes through a chiller unit which must have frozen over, this unit can be removed and defrosted , but you must turn off water supply before attempting.

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1 Answer

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Hi Don,

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If you do not have a supply at your Fridge, you can shut off your main supply and tap into the cold water line and run you a supply over to the fridge. use 1/2" PVC pipe and fittings to route over to the fridge. Get a Threaded adapter to connect a shutoff Valve. This way you have a way to keep the main supply on and hook up the Tubing from the fridge to the supply.

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