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Singer 3962 Thread Catching Under face plate (catching on position finger)

I was quilting and my thread kept breaking. I removed the face plate and removed lint from the bobbin case, feed dogs, and surrounding bobbin area.

There was what looked like lint in a little hole under the bobbin, but it turned out to be an inch long "wick" filled with oil when I pulled it out. I pushed it back into the hole with very sharp tipped scissors and it looks like it did before.

Now, when I try to sew, my thread keeps balling up under the face plate and it appears that the top thread is catching on a part that I believe is called a position finger (I never moved this part when I cleaned out the lint, so it shouldn't be getting in the way?) I have changed needles, fabric, and rethreaded both the top and bobbin threads several times and the top thread keeps balling up under the face plate.

Does anyone know what is going on? Do I have to take my machine in for sewing machine repair just because I cleaned out the lint?

Thanks for any help :)

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I had a problem with the thread balling up under the face plate, too.
I have a Kenmore 385 16528000. I don't know if with other brands that this will pertain to them, but this was my solution:
I had the needle in the wrong way! The top part of the needle that is inserted into the machine needs to go in with the FLAT SIDE AWAY from you. So I hope that helps somebody!!
Elayna

Posted on Jul 13, 2008

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Kenmore mini ultra The top thread breaks off from needle after a few stitches. The bobbin seems to Be catching the top thread. Thank you. ??


If the top thread sews a few inches and then breaks, something is catching the top thread and holding it until it breaks. Usually, this will happen when using the old style thread cones with the slit in the edge to keep the thread from raveling off the spool. To prevent the thread from hanging up, turn the thread spool over so the slit is at the top instead of the bottom. Sometimes top thread breaks will happen if the thread becomes looped around the thread spool pin.

Remove the thread, ALWAYS RAISE the presser foot and then rethread the upper thread. Verify that the thread path is correct and that the thread has not looped around a guide.

If the thread is fraying at the needle eye, the needle/thread are not compatible. Also, the tension may be too high.

Check that the upper tension disk is clean--no gunk buildup or thread pieces stuck.

If the thread is actually breaking when it penetrates the needle plate hole, there may be a burr or nick somewhere below that is catching the upper thread. You can wrap your finger with a piece of fine fabric, like an old pair of hosier, fine knit fabric, etc. and running your finger around in the bobbin area, under the needle plate. If you get snags, then you have a burr or nick. If it is small, you can sometimes smooth it with a fine emery board. If it is a large burr, you may need to purchase a replacement part.


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I am quilting with a new needle with Aurifil thread. Every bobbin change I clean the machine. Why does the top thread keep breaking?


A couple of other things to check--

Be sure to use a a good brand needle (no bargain bin varieties)--most quilters prefer quilting, embroidery, or top-stitch needles. Check that the needle eye is compatible with the thread weight. If the thread is shredding where it goes through the eye, the thread is most likely too heavy for the needle.

Confirm the thread path is correct. When threading, be sure to ALWAYS RAISE THE PRESSER FOOT during the process. This releases the tension disks so the thread will seat properly.

Make sure the thread is not catching on a nick or burr somewhere along the path. Thread spools with the little nick in the side for securing the thread during storage are famous for catching and breaking the thread during stitching.

Check that the tension is not too tight.

Also perform a test for nicks or burrs in the bobbin area. Wrap your index finger with fine fabric, ie chiffon, old hosiery, etc. and run your finger around to see if there are any rough spots on the needle plate, hook, etc.

Aurafil thread is used by a lot of quilters, however, some machines just do better with different brands of thread. If it continues to be a problem, you might test another brand.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwj2prvlr-7MAhVmVWMKHS0zBuAQFggjMAE&url=http%3A%2F%2Fwww.schmetzneedles.com%2Flearning%2Fpdf%2Fschmetz-needle-chart.pdf&usg=AFQjCNHTR52AmqwzvyCjbXmD5Ch52Va5_Q


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There could be a knick or burr somewhere that is catching the thread. You can test it by lightly rubbing an old pair of pantyhose on areas (under the needle plate) and see if it catches anywhere. If the knick is not bad, you can try to smooth it with a fine emery board. Otherwise, could require a replacement part.

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First I would check the needle throat plate and needle. If you have stab marks on your needle plate, examine it closely for a crack. (get out the magnifying glass or jewelers loop) I recently fixed a problem I had with an old singer that kept breaking the top thread by replacing the needle plate. The old needle plate was so damaged it had actually made a knife edge which consistently cut the thread right at that location.

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