Question about HP Photosmart C5180 All-In-One InkJet Printer
I tried that reset again, and got the wrong cartridges error to go away, but now I'm back to the ink system failure again, this time with code 0xc18a0207.
Any way around that one?
Please perform the following steps:
A. - Press and hold the “left arrow” key.
B. - Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release the “OK” button
Display should say “Support” and display the FW rev (something like R0616R)
Now, perform the following instructions:
1. Press and release the right arrow button until the displaysays “System Configuration Menu” 2. Press and release the “OK” button.3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.5. Display should say “Hardware failure status: Clear. Press OK to clear”.6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. 11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.13. If the error is still there, or reoccurs replace the unit.
Posted on Jul 27, 2008
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Posted on Jan 02, 2017
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