Question about SanDisk Sansa m240 MP3 Player

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Computer doesn't recognize MP3 player -

I recently got a Sansa e280 mp3 player as a gift. I've tried to download songs to it by copying songs to my laptop, using Windows Media Player 11. I have made a sync file, but when I connect my mp3 player to my computer, using the cable that came with it nothing happens. The "Start Sync" button does not light, and as player is not recognized. I've hit the "refresh device" button, and the "device refreshed completion" flashes, but I still can't download my playlist to the player. Windows will play the songs on my mp3 but won't recognize it as a device that i can sync music too. how do i get it to sync?

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  • squeaky101 Jul 19, 2008

    my computer won't let me uninstall the device from the disk drive

  • Anonymous Apr 06, 2009

    i recently purchased a generic MP3 8gb off ebay. I'm now trying to sync to the portable and windows is saying it can't recognize the device. it came with a disk but my disk drive does not work. What do i do?

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  • Master
  • 758 Answers

What I would recommend you to do is to make sure that your device is under MTP mode instead of MSC...to do that go under menu,setting, usb and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..tghat is very important....once you do that..open up your windows media player...click on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the case..click on your start menu right click on computer and then click on propetties, click under hardware and then device manager..your device should be showing there...check under disk drives to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive ..we want it to be under windows portable device...once you uninstall it...go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Posted on Jul 18, 2008

  • Jean Sintulaire Jul 19, 2008

    Does the device listed on device manager?

  • Jean Sintulaire Jul 31, 2008

    Do you get an error when you tried to uninstall it?

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