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Our dell vista computer does not seem to show anything on our conputer screen to install. We just purchased our mp3.

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Thank you for you follow through. As you may know we just purchased the mp3 as well as a computer and were not aware at the time that when a disk is placed in the tower to read we had to proceed to the computer set up and tell it to read the c driver. Within seconds the both philips device manager and philips converter were installed.

Now everything is a operational and we are having loads of fun with our new mp3.

Thanks again.

Posted on Jul 14, 2008

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http://www.sandisk.com/sansa/#/support-0/
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In the manual it shows that the 4gb is the Sansa e260; is that what you have?

You can also go to:
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