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Hi my name is Carol Hinderman. I purchased 1.5 Color LCD Digital Photo Key Chain DP-161. I have Microsoft XP software. I insterted the small disc and downloaded the software. When I went to open up the software to use it this came up on the screen. Can't find any photoviewer, or another program owns it. The program will exit? I googled this and many, many, many people have experienced this but never gave how to fix it. How can I fix this? I would like to have confidence in your company that you will help to solve this problem. I bought this at Kmart. They probably won't take it back. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!! Carol Hinderman fgear@yousq.net

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The USB cable must be snapped into the device - push the cable until the black plastic meets the device.

Posted on Dec 19, 2008

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