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Re: ge side by side freezer refrigerator
That is called a heat strip. Used to keep moisture down around the door gaskets. You will need to roll unit out, take lower back plate off and check to see that the condinser fan is turning when compressor is on. If not,replace fan motor
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inspect the seal all the way around the door. check to make sure that it is not in a bind when you open and close the door. if it is you can try a little wd40 or silicone spray on the gasket and frame of the refrigerator where the gasket meets the frame. this will help it slide accros the frame better.
if the gasket is bound up and out of shape, you can heat it up with very hot water to straighten it.
make sure that you keep the gasket and the door facing clean. spillage from the use of the refrigerator/freezer can cause the gasket to stick especially at the bottom.
That is a common occurrance for side by side refrigerators. Closing the fresh food door is like having your car windows closed and closing the door. You can feel the air pressure on your ears. In the refrigerator, the air passes through the duct and into the freezer pushing the door open. The magnet on the door gasket should keep it closed. But it may be the freezer door needs the hinges adjusted to the door seats better when closed. Take the plastic cover off the top hinge and you can loosen the screws (don't take them out) and adjust the door slightly (so it looks even between both doors) and tighten the screws up. The top of the door should be level with the top of the unit, and the gap between the doors even the whole way down.
I wil let you know of things you can do to solve this. This happens because the refrigerators of today are air tight, the fresh food door pushes the air into the cabinet as it closes and the air has no place to go but up the air vent into the freezer and "pops" open the freezer door. First thing is make sure the freezer door is capable of closing properly and is not rubbing or catching anywhere. I sometimes add a washer or 2 to the center hinge under the freezer door so it doesn't rub anything. Put a little Vaseline ( or food grade silicone lubricant ) on the hinge side of the seal. I then raise the front of the refrigerator so that the front of the refrigerator is a little higher than the back of the refrigerator. Never level a fridge with a level. Once you have the door closing properly and front slightly higher than the back...let the fresh food door close from 90 degrees on it's own and the freezer door may "pop" open a little but will close again on it's own...and stay closed once all is set up properly. We see this more often now and have no trouble with the door staying open again after setting up the refrigerator properly.
Remove the center grill of the top grill and shut the power off and back on, the lights should reset
When the lights are working open the Ref door then close the freezer drawer, watching to see if the light in the freezer shuts off. It should shut off when the freezer is about 1" from closing. If it stays on until the door is fully closed then there is a problem with the light switch in the freezer.
Normally when you leave the doors open until the lights shut off, it should reset when both doors are closed