How do i go about taking out the hard drive? my note book shut down and all i get is a black screen when i try the format cd's they will not fix the problem and it comes up with bad drive . i thank you for any help
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If the screen's backlight doesn't come on at all, that's a new screen. You can find more from Gateway's support website. If the screen lights up but stays completely black, that's a motherboard issue, same fix. If the Gateway logo comes up but never goes into windows, that's most likely a hard drive issue, same fix. If you see an error message from Windows, that's a Windows issue. You could use the recovery DVDs that came with the system to fix that. Just put them in and turn the computer on. Press F8 repeatedly until you see an option to boot to DVD. Then follow the instructions.
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Seems like the Main power board is short circuit.And the cause was not the fuse, it's the unit, and maybe the power transistor, my suggestion is, take it to the expert, Service Center maybe or else to solve the problems.
you may need to re-format hard disk before installing the software as windows will try re-using the existing installation instead of re-placing it. start from the windows cd, then select to go to dos prompt.
then hit enter. this should erase existing data then procede with the normal instalation process
Your laptop comes with a 100 gb SATA interface HDD running 5400 rpm. Any SATA interface hard drive will do. Pay a little more and get the speed up to 7200 rpm and you can use any capacity you can afford.
Black screens are never good. Usually indicating a hardware failure. You can try a top down troubleshooting method I will give you here or you can send it to the experts to fix. First remove memory and see if you hear any beeps also try replacing with new(reinstall if none). Remove hard drive as well. Now if still nothing will show then you can narrow it down to the motherboard/processor/cmos battery. I would suggest ordering a new battery first and then motherboard- try using your old processor chip on the new motherboard.
I had bought my Gateway laptop with the extended warranty at Circuit City and was worried that the warranty wouldn't be honored due to them filing for bankruptcy but I was pleasantly surprised. I was able to locate the company (Assurant) who is handling their warranties and they helped me over the phone. They had me re-install my operating system. He wasn't sure why it needed to be re-installed and suggested maybe a corrupt file, etc. Anyhow, I ended up losing all of my files but am just glad to have it fixed.