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make sure the ice maker lever is in the down position, when removing the tray the arm was probably moved to the top(off) position as if the tray was actually full which would shut off the ice making process
you need to check the flapper in the door where the ice comes out,, if you take the ice bin out look down in the hole where the ice comes out,, if it is not sealing good it will let warm air come up the chute and melt the ice,, if it is sealing good,, then you need to check and see if the water fill tube( the one that goes into the icemake) is not froze up or has asomething blocking it
The waxy piece has a clear plastic bracket, if its not connected, look
around your freezer. The waxy piece fits inside the bracket, and
attaches to the ice maker, just in front of the ice tray.
white wire fits inside the waxy piece. It is the thermostat that tells
the ice tray when to dump the ice.
This is impossible to feel
around for, so you will need to remove at least the bottom freezer
compartment as well as the ledge piece from just inside the freezer
door. If you are a relatively thin/small person, you can extend the top
tray fully outward, and slide underneath. Looking up at the ice maker,
the plastic bracket should have a little prong. This prong will attach
just behind the ice maker, with the thermostat facing the ice tray.
The ice maker system is pretty simple.. A motor rotates with a gear reduction system and as it rotates... a switch is tripped when the motor reaches a certain point on its rotation... that switch lets water in for a prescribed period of time ( normally that is adjustable) and then as the motor rotates some more.. the ice tray has had adequate time for that ice to freeze and is positioned for it to be released,..at that time.. a small heating element is energized to release those ice cubes and the cubes fall from the tray into the bucket.. Chances are your heater is not working, unplugged or defective.. I would start by thawing everything out and getting the system free of any and all ice.. If after you've cleaned it all up.. and it still fails to release ice..you could be over-filling your tray and that freezes .. which in turn causes the system to fail too..You may need to adjust the fill level by throttle back on the water or if your system has a fill level control.. adjust that.. but first things first.. get the system back to a known good state.. ( meaning free from all ice ) so that you can monitor its performance,. Hope that helps...
I had this problem. The root cause was that mineral deposits had built up in the ice cube tray. The ice would not "dump"... but stayed in the tray after the dump cycle. I did not catch it quickly and eventually the plastic frame broke. That was easily replaced. Inspect the ice tray to see that all cube surfaces are smooth. If there are mineral deposits, they need to be removed. Do NOT scrub with anything abraisive or you will ruin the tray. As you are looking straight on at the Ice maker, with the bin out, depress the small black retangular tab. The tray assembly will come apart to remove the tray. Rinse the tray, then fill with warm vinegar. Let it soak. You may scrub with soft cloth, finger or fingernail to remove deposits. Replace the tray and you should be in business.