Pentax Optio MX4 Digital Camera Logo

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Posted on Jan 11, 2011
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I LOVE my Pentax camera BUT I now have a scratched lens & each photo has a blurr or spot in the photo.Where can I get a new lens.or get it repaired ? Kat

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Narseman

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  • Master 1,088 Answers
  • Posted on Jan 11, 2011
Narseman
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Go here.. http://www.pentaximaging.com/support/
1st Click on the Product Repairs link on the left, then choose to find a local service or read more on the prcess at the right side of page.

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Related Questions:

0helpful
1answer

Nighttime photos have white haze (like a light reflections and not focused

If you have a scratch on the front lens of your camera, this could cause this. Bad light conditions, won't help a camera to autofocus.

But every light that can enter the front lens from a certain angle, can cause flares. Called lens flares. On DSLRs you often see a lens hood that comes with the lens. It is wrong to think you only need them in bright sun light, and put them the wrong way around on your lens. Every light source can cause a flair. So even shooting in the dark, close to a light source a lens hood can help to avoid flares. If you don't have a lens hood, screen the light with your hand.
On Wikipedia, you can read more about lens flares.
I won't tell what brand and what model, but a expensive system camera got white orbs in the picture when shooting in certain (dark) light conditions. So don't think it is only your camera.
0helpful
1answer

My Nikon d40x is roughly three years old and the lens has had to have been repaired twice due to it being dropped. Lens is working fine though now. Yesterday i was getting out my car and the camera fell...

Time for some "tough love"...suggest you buy one of the new Pentax point-and-shoots that are especially made for people who continually drop their cameras. This one can be dropped from 3 feet and still work. Leave the good DSLRs to the rest of us.
0helpful
1answer

Whenever i take a photo, it clears up then blurrs, so i can never get a clear picture on any setting?

it is not in setting. .

the fexible wire inside your camera..
connect to the cymus IC who control the cuptured area or the outdoor flexible wire area inside, biside the zoom
0helpful
1answer

The camera would not start up to take photos.

Try cleaning the contacts on the lens and camera body where they meet with a cotton swab lightly dampened with rubbing alcohol.
1helpful
1answer

Mystery spot appears on all photos, even after cleaning lens.

More then likely you have a speck of something on the inside of the lens.I would contact the company directly. Here is there contact info:

PENTAX Customer Care
Toll Free: (800) 877-0155
Phone: (303) 799-8000

They also have a live chat feature on their website. Here is that link:

http://www.pentaximaging.com/support/

Hope this helps.
3helpful
2answers

Pentax optio 430.

the focus assembly is not working . will have to replace lens assembly to make work correctly .
0helpful
1answer

My Nikon N65 flash leaves a dark spot on all my photos

tlguthrie,
I love that camera. There are several possiblities, If you are using the pop up built-in flash with a telephoto lens or a lens hood you'll get a shadow in your photos ususally at the bottom of landscape oriented shots. If you are using a flash unit attached it may have something interfering with the strobe possibly or it is turned. We have the same camera and have had the shadow issue in the past. The pop up just won't work if something is wrong with the "bulb" the only other thing is that is isn't going all the way up, check that also.
randy32osgi
0helpful
1answer

Zoom lens prevents me taking a photo

changed the auto aperture under custom settings to permit and that was it
1helpful
1answer

Recently my digital camera dropped on the ground while the lens was out readyto take a photo.

you will either have to send it to pentax for repair or a local camera repair company.

I don't know any repair places in new Zealand. so you will have to ask around local camera shops or look online for a place.

http://www.pentax.com/
0helpful
1answer

Scratched Negatives

When you say ''back'' of the film do you mean on the emulsion side or the base side. Base can take light scratches can may desapear in processing..Emulsion side is not forgiving...

Hard to tell..Anything along film path can cause scratches, including the back of the cover, film tension, aperture gate..
Hard to suggest anything precisely other than a good check up by registered Pentax rep.

I once spoted a similar problem by loading a camera with he film wounded backwards. That is emulsion facing the back of the camera and base toward the lens. Emulsion being softer, I found a spot where emusion built up (thus scratching on base side). I did not dare fixing it and sent it for repair for a good clean up.
Under proper lighting, you may also want to remove the lens and carefully look for the scratch in the aperture gate. If you see it, problem is before (feeding side).
Good luck. KX is aging but still a good camera
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