Question about Lexmark X2500 All-In-One Printer

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Scanner will not work

I have a X2500 all-in-one printer I just bought and when I try to open the scanner it gives me an error message and close what could be the problem

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  • 58 Answers

More than likely it is a software issue. Uninstall the printer completely, then reinstall drivers from the lexmark site at: http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:590:0:0

Posted on Jul 21, 2008

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Printer TX550W has message "A printer error has occurred. Turn off and then on. See your documentation".


Hi, this error message usually caused by jammed papers or foreign objects inside your printer. To resolve this issue, please try the following steps.
1. Turn off the printer.2. Open the scanner unit.3. Check for any jammed papers or foreign objects then remove it.4. Check the ink cartridges and lids if push down fully.5. Close the scanner unit.6. Turn on the printer.

If the same error reappears, try the following.
1. Turn off the printer.2. Open the scanner unit.3. Remove all the ink cartridges.4. Turn on the printer >> your printer will display install ink cartridges.5. Install all the ink cartridges, make sure it clicks into place and also the lids should be push down fully.5. Close the scanner unit.6. Press the Start or OK button to charge the cartridges.
If the issue persists, your unit will require service. Please contact Epson so they can check if your printer is still under warranty or ask them for the nearest service center in your area.

Nov 23, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Printer will not print showing error 2200. How do l fix it?


This is a scanner error. You could try the following...
Power off and remove the power supply(Power Cord) from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off and remove the power supply from the back of the unit.
Open the top cover
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Nov 15, 2010 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

My printer gives a message to close scanner lid when it is and i am unable to power down using the power button


Hello. Remove all cartridges from the printer. Close the cover. Unlug the printer from the power source and plug it back in after 10-15 seconds. The printer should power on automatically, otherwise, press the power button. Once the printer's on and asking for the cartridges, insert both cartridges. Close the cover. Let the printer print the alignment page all the way without cancelling it. Hope this helps. Good luck!

Mar 23, 2010 | Lexmark X2500 All-In-One Printer

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark x2500 printer ink cartridge


OMG! The cartridges are so expensive. I've tried to refill the cartridge myself and it put up an error message too. The only thing i did was splurge and bought a new cartridge!! Sorry.

Jan 20, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Not compatible with new windows vista computer


Can you give complete details please? What do you mean by not working? No lights? Printer does not power on? Any error messages? Exact make and model of printer..

Oct 23, 2008 | Lexmark X2500 All-In-One Printer

2 Answers

IHAVE A PRINTER SCANNER LEXMARK X1270 1200SERIES AN IT WANT HOOK UP TO MY COMPUTER PROPERLY


when you try to hook up your printer in your comuputer is the printer detected? where you able to install the driver for your printer? was the printer configuration setting specially type of connection set to usb if the printer is connected to usb.

Jun 20, 2008 | Lexmark Printers & Copiers

2 Answers

Ticket # 49578


If you bought your printer as part of a pakage from Circuit City it may use cartridges only supplied by them. In that case it's a #2 and a # 3. I had the same problem, they don't tell you that though.

Jun 12, 2008 | Lexmark X2500 All-In-One Printer

2 Answers

Error 2200


Error 2200 is a scanner stall error.. there are a couple things for you to try to fix it:

Power off the AIO and remove the power supply from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the unit.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Maggie B

Feb 12, 2008 | Lexmark P4350 All-In-One InkJet Printer

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