After about 18 months, my Acomdata 320GB HD stopped working. The blue light still comes on, but I get an invalid USB device error when I turn it on. I took the HD out of the enclosure (since my warranty long since expired) and plugged it directly into my computer via an IDE cable. Windows knows it's there but can't assign a drive letter to it, so it's unaccessible. Does anybody know if it's possible to buy a new housing and plug the hard drive into it to make it work? I know the data's there & the hard drive works, it's the encryption thing that's keeping me from accessing the drive outside of the case. It's really important that I get the files off of this drive because it has 5 years worth of pictures of my son growing up and all of my music files. Any help would be greatly appreciated!
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You can remove the hard drive from the case and put it into another, new usb hard drive case. You can buy one for 20-30 dollars. I have seen this many times before. The hard drive is probably okay, but the controller inside the acomdata case is likely dead. Don't worry, just get a new usb hd case.
If the light is on it only confirms that you have power, if it doesn't work on other ports or another computer then it's likely the circuitry of either the drive or shell is damaged, take it to a computer store and have the techs swap it into a new shell(about $40). Then have them test it, if it works you're done, if not then it is the circuitry in the drive itself that is damaged and you will need to send it for data recovery if you want the files back.
Send me an update once you have tried this suggestions and let me know how you made out. If you require the help of a pro for the final steps, reply with your country and region and I will locate a reputable facility to assist you further.
initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
download and install a file recovery program. An example is GetDataBack (unfortunately not a freewarebut DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freewarebut FREE TRIAL is available).
should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
how do I fix my external hard drive, because one day I turned it on and the drive was fine, the next day when I turned it on, it kept on flashing blue, does that mean that the drive is dead. Please help me with this.