Question about Samsung Cell Phones

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I need to download pictures and video clips from my Samsung A970 phone into my computer. I need the software to begin downloading the images from my phone into my computer. Furthermore, the screen on my phone doesn't work. It's black. However, I got the exact same phone via phone insurance. Verizon Tech staff downloaded my phone #'s, then my old txt messages. They've told me the data is in there, but they can't access it. Please help. I really want the pics and video clips. Thanks for your help. Sincerely, Megan

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  • mpioch Jul 13, 2008

    Thank you for taking the time to respond to my e-mail. I've looked through the different menus, and I still can't save the images or video clips. I have a 2Gb SanDisk, and the images supposedly can't fit. Too big a file. I've attempted to save the images onto my computer, and the only thing I've found is that every OTHER phone from Samsung can be read via the USB cable. There's no listing for the A970. This means I can't get the phone read by the computer. I'd hoped to get my video clips off the phone, but I still can't do it. I think you're terrific for being willing to help me, and I appreciate your time and knowledge. If you have any other ideas, I'd appreciate it. However, I don't think I'll be able to do it. Unless you walk me through it, it won't happen. I have a PC, not a Mac, and it appears this might also have something to do with it. If you have any more ideas, I'd be happy to try them. Thanks again. Sincerely, Megan

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Plugit in to your comp and then go on to all the files on your samsung and if you have a code put it in and then you can do copy all and then paste it on to your desltop or watever

Posted on Jul 12, 2008

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