Question about ViewSonic N3251w 32 in. LCD HDTV

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After lightening zap

After a lightening power surge, the tv will turn on and show picture, but picture is blueish (Seems to have no red) and when I click menu options the menu will pop up on screen but not stay up (just flashes on then off) and I can't adjust any settings, nor change input mode or volume.
I can change channel on the tv by selecting the chanel number, but the up and down channel button doesn't work.

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  • 14 Answers

Call your insurance agency as this should be covered under your homeowners policy. The main driver board is made by JeanCo of Taiwan and is not replaceable and cannot be ordered as a part.

Good luck

Posted on Jul 13, 2008

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I suggest you unplug the set for about 15 minutes and then plug it in and try again. Sounds like you may have had a power surge/bump in the middle of the night. Althoguh you are using a surge protector, doesn'r mean the devise hooked to it can't lock up during a power surge.( Surge Protectors are an insurance policy only, not a garrentee ). If unplugging the set and waiting doesn't fix it, it will need to have the power supply section of the board repaired. Good Luck
Ed
NC Electronic
Mills, Wyoming

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