Question about Kenmore Refrigerators

5 Answers

Ice/water and cooler issues

I am having problems with the water and ice dispensers. It all started after I replaced the filter. Also, everything in the cooler is developing freezer burn at a setting of 1. I do notice that if I take the filter out after I try to get water, there is residual back-pressure inside the lines. What seems to be the problem/s?

Thanks for the help

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  • ffpm75 Jul 12, 2008

    The model number is 253.53713301

    It is about 5-6 years old

    Thanks...

  • ffpm75 Jul 13, 2008

    I tried to use the linkhttp://groups.google.com/group/alt.home.... but it was unsuccessful. I unplugged the fridge for an hour to let it defrost, but nothing worked. Any other suggestions?

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Perhaps this will help somebody. About a year ago, our relatively new
Whirlpool refrigerator has a filtered water system, and both the ice maker
and the dispenser suddenly stopped working. I could hear the electric water
solenoid operate, but no water would come out. The water filter had been
changed recently, so I was fairly confident that it wasn't the source of the
problem, but removed it nonetheless.
(As an aside, the manual states that although it is recommended, the filter
is not necessary for the system to operate (but considering the difference
it makes in the taste of our water and ice, i wouldn't even think of not
using one!) and the filter is easily removed and replaced without having to
shut off the water at the wall valve.)
The system still failed to operate without the filter in place. Naturally i
then checked for good water flow at the line, and it was fine. Not knowing
what else to do, I called for a repair tech.
A repairman came out and disconnected all the lines, valves, etc. and could
find no problem. Yet when he reinstalled everything, the water flowed
normally! All he could say is there must have been a small blockage
somewhere in the line that resolved itself with his disturbance of the
system parts, and consequently charged us for a service call.
Fast-forward 1 year: the system suddenly stops working for the 2nd time.
Again, I had changed the filter about two month previously, so routine
maintenance wasn't suspect - but I removed it and emptied it out (you be
amazed at the black particles that come out, after only a month or 2!), and
tried the water dispenser - still nothing. Again, i disconnected the water
line and verified good flow.
I reconnected the water line and reinstalled the filter (which I had
emptied), and upon trying the water dispenser again I could hear water
flowing into the filter - and then stopping. This told me - and I think
this is a key point to check - that water was at least getting that far into
the system.
Determined not to call out the repair man again, I then went online
searching for a solution, and read somewhere that a user reported finding a
"frozen water tank" in his refrigerator's water system (make and model not
mentioned) which of course prevented his ice maker from working which he
subsequently determined was caused by a blockage. Suddenly it hit me:
Recently I had taken a beer from the fridge, and found it to be
slightly-frozen, which was unusual (we keep both the fridge and the freezer
temperature settings slightly colder than the "normal" mark.) I mentioned
this to my wife, and she remembered that she, too, had removed something
from the refrigerator section that was also frozen. Could it be that our
problem was as simple as a frozen water line, tank, etc?
Consequently, we removed everything from the freezer, placing the contents
temporarily into ice chests, and unplugged the refrigerator power cord.
Thirty minutes later, I reconnected the power and - whatddya know, the water
flowed! (Note: the fact that the repair technician had the power off for
about half an hour is no doubt what "fixed" the problem the first time, as
well; i.e., the ice blockage had time to thaw.)
I changed the thermostat setting of both the fridge and the freezer sections
to a "hair" on the warm side of normal, and I fully expect that this will
solve the problem.

Posted on Jul 13, 2008

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Your problem is defected defrost heater is burn already,that cause clogging up of ice at the back of ice maker box that cause abnormal circulation,click below for more information blue letter word....


Ice/water and cooler issues - clip_image001.jpgHeavy Frost on the Coils
This is good! This indicates a defrosting system failure which is a simple control problem. It also means that the sealed system (compressor, evaporator coil, and all associated tubing) is fine as wine in summertime. Defrost system problems are easy fixes that anyone with a pulse can do with maybe just a little help from their friends. The problem will either be the defrost timer (or Adaptive Defrost Control board, if so equipped), the defrost thermostat, or the defrost heater. To locate these parts in your fridge, check out these cool, interactive parts diagrams

Posted on Jul 12, 2008

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Good troubleshooting guide HERE

Posted on Jul 12, 2008

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What is the exact model of the unit? Also how long have you owned it?
thanks,
lee

Posted on Jul 12, 2008

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Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
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If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
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If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
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If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
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If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Water dispenser doesn't work
  1. Dispenser control board
If the water dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the water dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The water dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the water dispenser is functioning.
  1. Water tube in door is frozen
If the water dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator water dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
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If your water dispenser's flow is running slow check to ensure that your water filter is not clogged. If after checking you determine that the filter is clogged, simply replace the filter. Filters should be replaced every six months to ensure clean drinking water.
  1. Door switch
If the refrigerator water dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the water dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts

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How to make the ice maker work


Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

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MSD2456DE. I just replaced th flapper on the ice dispenser and everything was working fine. At lunch the nexd day we kept hearing a click every few minutes, by evening, water was driping and we...


No, the circuit board mounted inside the ice dispenser on the door has no control over the defrost mode. Furthermore, the problem you appear to be having is not with the defrost system, rather the compressor attempting to start, but failing. This could be caused by a bad compressor, or a bad compressor start kit failure. Again, neither of these could be caused by an issue with the control board for the ice/water dispenser.

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you've already done the first thing i suggest, and that is to change the water filter. But if you still cant get ice made, you have a problem with either your ice maker or your water valve, or an electrical issue in the ice maker system.

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Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
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 Has the ice melted around the auger (metal spiral) in the
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Dump the ice cubes and clean the ice storage
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 Is the ice dispenser stalling while dispensing “crushed”
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Change the ice button from “crushed” to “cubed.” If
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 Has the dispenser arm been held in too long? Ice will stop
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for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
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To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
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The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
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NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

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