When trying to dispense hot water, the pump stopped dispensing, emitting only a soft hum, and the water indicator light started blinking. The manual says that the pump must be drained. I've spoken to two different customer support people at Saeco who have told me that the pump is air locked and needs to be primed. I'm skeptical since I know what these pumps sound like when they're sucking air and that's not the sound that I hear. Furthermore, when I try using the priming pump, I'm unable to force any water into the system. It thus seems to me that I have a hydraulic lock and that the pump indeed does need to be drained. Do you know how I might bleed the pump? I think one possibility is that the wand valve isn't opening and that that's why the pump is locked. To test this, I'd like to just reset or bypass the "pump not functioning" indicator to try brewing. What might you suggest?
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Check the connection to the boiler from the pump, there is no water going to the boiler. Try this test, remove the brew unit you will see a white plastic valve behind it, carefully lift the small lever on the valve(HOT WATER), if water sprays, then the problen is at the brew unit, if no water then the boiler inlet or outlet is clogged.
Try reprogramming the machine. Push and hold the button for the coffee you want, but hold it all the way through the process. Don't release the button until you get the amount of coffee you want for that button, then release the button. That should get you the same amount next time. You can do this for each coffee button.
If that doesn't fix it, then you might need a new flow meter.
the trouble is the pipe that goes to the water tank follow it its hook to a white plastic sensor go in that piece and come out that the level sensor that broken that the first thing and most likely broken if not the circuit board
Switch off the machine.
Pour a descaling product into the water tank.
Switch the machine on to the programming mode(see below). Place a large container under the steam/hot water dispensing tube and open the steam/hot water knob slowly, turning it counterclockwise.
Turn on the machine by pressing the main switch and let the descaling product flow out of the dispensing tube for approx. 1 min.
Close the knob again.
Turn off the machine with the main switch and let the solution take effect for approx. 5 minutes.
Repeat this procedure two or three times, to allow all of the descaling product in the water tank to flow out of the dispensing tube.
As soon as descaling has been carried out, rinse the tank thoroughly and fill it with fresh water.
Switch on the machine and let fresh water (approx. 2 l) flow out of the steam/hot water dispensing tube in order to rinse away residue.
The machine is now ready for operation.
When the machine is on, the warning light switches off automatically, by pressing the steam selection button for at least 5 seconds.
To enter the programming mode, turn the machine
off with the main switch.
Press steam , espresso coffee and the
main switch at the same time.
I believe the model you have has no user-selectable temperature settings. The manual for the Magic line suggests preheating the cups as the fix. You can use the electronic cup warner OR run your tap/faucet water as hot as possible, fill the cup you're going to be dispensing espresso into with hot water while your Saeco warms up...right before you hit the button to dispense espresso, empty the hot water, dry the preheated cup and you're set! It only takes a few seconds. This way, you waste none of your coffee's thermal emergy on cup heating and your coffee will stay hot longer. Hope this helps!