Question about Tomtom One XL GPS Receiver

2 Answers

TomTom ONE XL will not power up or charge in my vehicle.

Can not get my ONE XL to operate in my car. If thye battery is down I cannot get my TomTom to operate on the charger. I have also noticed that the charging indicator light does not illuminate in the car. I have returned the unit for this problem but I have the same condition with the second ONE XL. Any suggestions?

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  • nicola542 Aug 05, 2008

    Same problem as Lericha. I have a new TomTom One v3. I can charge it from a wall socket but neither the in car charger that came with it or a replacement (different brand) seem to work (i.e. The green light does not come on). Someone suggested twisting the connection to the lighter or pressing it in more firmly. No success yet.

  • lericha Oct 25, 2008

    I finally called TomTom and they sent me a new charging unit. That did the trick so it was the fault of the cheager itself. The unit I bought was a refurbished unit si it was probably faulty from the start. I was surprised when the replacement unit was faulty too.

×

2 Answers

I have the same problem and it is not the fuse, as the adapter light is red in two different vehicles, it's getting power, but the light should be green. I plug it into my computer and it gets power, but I can't get past the boot up screen. Piece of work.

Posted on Oct 25, 2008

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Your fuse is burnt up to your cigarette lighter power supply try it in another car

Posted on Aug 13, 2008

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TomTom XL 330 not coming on?


If you TomTom is not coming on after a long sleep.. I.E. more then a few days with no use, try this......

(1) Plug the unit into either a PC or your Car
(2) Wait for about 2-5 minutes to get some charge into the unit
(3) Press and hold the power button for about 15-20 seconds until you see the start-up screen

Why did it die? I have found and many other have found the battery does not live long without a power supply to charge it, it would seem to me even thou it is powered off, the TomTom is still sucking away at the battery and it would seem there is nothing that can be done about it.

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I have a tomtom xl 330. the device will not start up. I tried to update the application. it still does not work. Please help.


A likely cause is that the battery is "dead" ... i.e. no longer holds a charge. The GPS runs on battery power, even if it is plugged in. It will work even if the battery holds a (small) charge. But if the battery doesn't a charge anymore, the device will not start up, even when it is plugged into a power source.

If this is the case, you'll want to change the battery.

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Tomtom xl will not work without a power supply is this right


tomtom xl is supposed to be prtable, terefore ,once fully charged it should work for about 30-45 minutes on its internal battery

Feb 02, 2010 | Tomtom ONE XL GPS

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Green light on but will not switch on


plug in your xl via the usb cable to your computer and let it charge a few hours, then press and hold the power button for up to 15 seconds.

do not use the car or home charger to intially charge your xl. they are to maintain the battery, not a rapid charge.

let me know if you need further help.

bill cc5724b.gif

Nov 09, 2009 | Tomtom One XL GPS Receiver

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I have a one xl with no manual or instructions please supply asap. My display goes out after 2minutes andprogressively shortens with continous usage. is the battery low or what please assistregards Ray.


you can download a copy of your manual HERE
from the tomtom website.

your right! your unit is probably powering off from a low battery...tomtom recommends charging it via the usb cable from your computer for atleast 4 hours..

after you charge it up enough that it will start, tap the screen where it shows satellites linked, then in the upper ight corner you can see the battery and if its charging and what percentage af the battery is charged..

its a common problem on these Xl not to charge, but it just might be low on battery.


bill

Oct 14, 2009 | Tomtom One XL GPS Receiver

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Can i first charge my tomtom 330xl on the usb port of my computer


If it is plugged into the car, you use the DC charger. You can charge it using the usb port on your computer as well. In the accessories section of tomtom.com you will find an ac adaptor as well that can be purchased to charge it to an electrical outlet.

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How do I charge the TomTom XL 330S


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How do I charge the TomTom XL 330


Hi There!

You Can charge your Tomtom when you drive, or you can charge it with a USB port on your computer.
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Tomtom xl eurpoe switching off


The switching off problem can be generaly be attributed to 3 causes:
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  2. The battery is on its way out. TomTom batteries have a set lifetime where they gradualy take less and less charge. if your battery capacity is low then you might just have enough power in it to allow the TomTom to start up but then it shuts down again shortly after. ( You can check this becuase if powering the tomtom via a power supply the tomtom should remain switched on ). If this is the case , then it probably proves the battery is the problem.
  3. Faulty software ( very possible ) . I have found that where certain files are corrupted on the SD card the TomTom will shut down at some point in the loading up cycle. The reasoning being that if the TomTom cannot procede with boot up , it will either hang or shutdown or load up incorrectly.
If you made a backup of your SD card then formatting and reloading the files from your PC might cure the problem.

GOOD LUCK

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