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Buest Buy geeks tell me my port that takes my camera memory card is missing a pin and they need to send computer away for 2-3 weeks. Is this not covered under my original warranty? Is there a gateway dealer/rep I can get it to to get this repaired more quickly?

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Forget repairing it. Just get a external multi-card reader that plugs unto a open USB port. Hopefully you have a USB 2.0 port as the older v ports were slooooow.

Posted on Jul 12, 2008


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I need to get an order form to order the part to help me download the pictures off of my camera. Evision 123 # 69A2S1CX0 05280

I could not determine what part it is that you are looking for, however I will still try to help you. It sounds like you are trying to transfer pictures from your camera's memory card to your computer. There are two ways that you can do this.
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If you are using a memory card then please take it out and then check if its turning ON.and check with the battery polarities and also check if they are should work fine.

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Hey jackie jean,
If the two year extended warranty you are talking about is a performance service plan purchased at a Best Buy™ store then you could bring the camera into a Geek Squad® precinct in a Best Buy™ store, and they should be able to send it out for service at no charge to you. I am assuming you formatted the memory card in the camera, but if this is not the case and you have formatted the memory card using your computer then I would suggest formatting the memory card in the camera. I hope this helps!

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Hey cocobear,
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Hey ALMiller,
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As far as deleting images this can be done also by formatting the memory card, but definitely upload your images to your computer first because formatting does delete all the images on your memory card. The zoom function problem on the other hand will most likely have to be looked at by an authorized service technician such as bringing it to a Geek Squad® precinct at a Best Buy™ store and they can send it out for service. I hope this helps!

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If you have blue 9 pin usb headers on your motherboard, consult your manual for this, or google it. Take the 5 pin connector, find the side with the red wire, face that side away from the side of the blue header with a missing pin. Make sure you connected to the row with 5 pins. After that you should be able to power up your computer and it will work.

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Same thing happened to my Powersgot SD450. I'll tell you what the Best Buy Geek Squad guy told me: If it's off warranty, the repair will be about as much as a new camera. But, for $20, you can buy a USB memory card reader that will still read the card. I bought the card reader. It works great.

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